Experience

StreamSets Inc.

• United States
• Software Development
• 200 - 300 Employee

• User Experience Lead

  • Oct 2019 - 4 years 3 months

  San Francisco Bay Area Leading the UX and product design process to design, test and define the future state of the StreamSets market-leading DataOps solution. Responsible for planning, and implementing an agile process for defining KBIs, research, persona, storyboards, leading up to a design thinking process to define the next generation of the product to increase scale and improve the user experience.



Jonathan Brink Design

• UX Lead Consultant

  • Jan 2007 - 17 years

  San Jose, CA Successfully led a human centered design thinking process within clients organizations to develop persona research and formation, current and future state journey mapping, low fidelity sketches, KPIs, and up to hi-fidelity prototypes for testing. Clients include: Charles Schwab, GlobeTrader, Identiphi, Evolute, Sunkist, Edelman, Emtrain, Cityteam, IBM, Sony, HP, Caltrain, Rev Software, SyncUp, Yourblinds.com, Artmetropolis.com



Charles Schwab

• United States
• Financial Services
• 700 & Above Employee

• UX Lead for Twice - Contract

  • Jun 2019 - Aug 2019

  San Francisco, California Leading a UX team to design, test and define the future state of the Schwab primary investment client experience. Responsible for planning, and implementing an agile process for defining KBIs, research, persona, storyboards, leading up to a design thinking process to define an MVP. Successfully led ideation workshops to define, research and validate the primary persona storyboard. Managed a team that included visual design, research and content.



Infinx

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UX Lead

  • Oct 2017 - May 2019

  San Francisco Bay Area Supported Infinx into the next phase of rapid growth from service company to product company. Responsible for working with cross-functional teams to prototype, and iterate up to high-fidelity design the new AI-driven product for the healthcare industry. • User-centered design practices for the flagship software, including research, prototyping, surveys, and UX product spec. • Worked with key stakeholders to define workflows, product descriptions, and execute brand guidelines across all… Show more Supported Infinx into the next phase of rapid growth from service company to product company. Responsible for working with cross-functional teams to prototype, and iterate up to high-fidelity design the new AI-driven product for the healthcare industry. • User-centered design practices for the flagship software, including research, prototyping, surveys, and UX product spec. • Worked with key stakeholders to define workflows, product descriptions, and execute brand guidelines across all products. Show less



LiveHive, Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• VP of Product

  • Jul 2016 - Oct 2017

  San Jose, CA Fluent in enterprise level Saas application design and product marketing management. Excels at analytics, workflow, product management from design to implementation. Comfortable in a sprint or waterfall environment. Good Product Management is simply listening to the customer and delivering a product that helps them take care of their immediate needs in a cost-effective and intuitive way. Key functions: • Successfully pivoted LiveHive from a sales tool to an industry leading… Show more Fluent in enterprise level Saas application design and product marketing management. Excels at analytics, workflow, product management from design to implementation. Comfortable in a sprint or waterfall environment. Good Product Management is simply listening to the customer and delivering a product that helps them take care of their immediate needs in a cost-effective and intuitive way. Key functions: • Successfully pivoted LiveHive from a sales tool to an industry leading platform for sales enablement. • Responsibilities include: Developing the product roadmap through extensive research, analytics, and customer engagement, lead the ideation, product design, and launch of new features and product initiatives, and creating interactive and eye-catching product marketing programs • I was also responsible for driving product development with a fast-moving, cross-functional team, creating a shared vision by building consensus on priorities and features, providing thought leadership, strategic insight, and tactical communication to supporting teams, and developing key partnerships and integration partners to extend the value of the product. LiveHive focuses on creating automation and enablement in the Sales acceleration space. LiveHive provides complex processes and protocols for automating the entire process for a sales rep. This includes prospecting tools, CMS, CRM connection, automated sales campaigns, analytics, user management, and sales management analytics.

• Senior UX/UI Designer

  • Mar 2015 - Jul 2016

  San Jose, CA LiveHive is a funded startup providing sales automation software to Fortune 1000 companies. • Successfully launched the LiveHive prototype for product marketing, defined the product UI and product spec for development. • I am responsible for the full product development lifecycle. This includes use case and persona development, wireframing to concept, concept mockup, full UI design and iterations to hand off to development team. I am interested in pixel perfect… Show more LiveHive is a funded startup providing sales automation software to Fortune 1000 companies. • Successfully launched the LiveHive prototype for product marketing, defined the product UI and product spec for development. • I am responsible for the full product development lifecycle. This includes use case and persona development, wireframing to concept, concept mockup, full UI design and iterations to hand off to development team. I am interested in pixel perfect development, clean and modern design that helps users successfully use our product, and agile and lean development models.



Foundationary.com

• VP Product/Senior UX Designer

  • Feb 2014 - Mar 2015

  San Jose, CA A stealth mode company focusing on non-profit funding streams. My role is to create the product from inception and develop all UX & UI Design to meet business expectations for funding. Responsibilities • Successfully developed a team of crack engineers to design, develop and deploy an innovative software application for non-profit funding management • Responsible for lean UI/UX design, wireframe, and information architectures, business plan, product road map development, product… Show more A stealth mode company focusing on non-profit funding streams. My role is to create the product from inception and develop all UX & UI Design to meet business expectations for funding. Responsibilities • Successfully developed a team of crack engineers to design, develop and deploy an innovative software application for non-profit funding management • Responsible for lean UI/UX design, wireframe, and information architectures, business plan, product road map development, product marketing, initial customer definition and profile development Show less



Civitas Press LLC

• Product Marketing Manager

  • Aug 2010 - Feb 2014

  My role was to find, cultivate and publish inspiring and redemptive ideas. I was intimately involved in the editing, book cover design, and product marketing for each author I worked with and published. • Successfully launched 27 books into market, including two best sellers. • Responsibilities Include: story development, editing, coaching of authors, product design for publication, channel and product market development, media relations and PR. • Published Provoketive.com, an… Show more My role was to find, cultivate and publish inspiring and redemptive ideas. I was intimately involved in the editing, book cover design, and product marketing for each author I worked with and published. • Successfully launched 27 books into market, including two best sellers. • Responsibilities Include: story development, editing, coaching of authors, product design for publication, channel and product market development, media relations and PR. • Published Provoketive.com, an online magazine with extensive readership. Show less