Experience

Yomo Hotels

• Andorra
• Hospitality
• 1 - 100 Employee

• Director de marketing

  • May 2022 - Present



Stats Perform

• United Kingdom
• Spectator Sports
• 700 & Above Employee

• Analista de datos

  • Aug 2022 - Present



Driving Events

• Spain
• Events Services
• 1 - 100 Employee

• Coordinador

  • Mar 2022 - Present

  • Responsible for the clients’ transportation from and to the main key locations during the events. • Special attention to VIP clients and corporate clients. • Team management and coordination in guided activities and in mechanical and technological demonstrations of test vehicles. • Responsible for the Test Driving experience Activity and for the multilingual communication on its operation. • Fleet Positioning and Key Handling. Refueling and preapering for the forthcoming activity. Pre- and post-fleet management. • Test drive circuit’s set up. Show less



Costa Crociere S.p.A.

• Italy
• Travel Arrangements
• 700 & Above Employee

• Guest relations manager

  • Aug 2017 - Jan 2022

  • Public conferences in order to explain all information regarding cruise experience and safety procedures onboard. • Managed thousands of guests and successfully achieved the company’s Guest Satisfaction goal. • Reviewed guest’s feedback on a daily basis. Public Relations with guests. • Suggested ways to improve hospitality processes and guest service levels which increased meaningfully right after. • Acted as a Point of Reference for all guests. In charge of all oral and written communication. • Organised events and cocktails. Developed a Unique handling for VIP’s. • Mentoring and supporting co-workers for collective growth and optimization of results in favor of the company. Show less



iTrade

• United Kingdom
• Investment Management
• 1 - 100 Employee

• Trading Specialist

  • Mar 2021 - Aug 2021

  • Generated sales leads for the market of the United Kingdom and South Africa. • Contacted over 200 potential customers, per day, via phone calls and emails. • Converted leads averaging £1500 per customer. • Researched about financial market events, IPO’s, ICO’s, earning reports, ECB and FED news, and market trends. • Developed investment strategies for clients, to generate profit by selling them market opportunities and product. • Managed customer relationship utilizing CRM. • Organised and recorded data, information, and documents from leads in order to comply with local regulations. Show less



ISL

• United States
• Spectator Sports
• 1 - 100 Employee

• Entrenador de fútbol

  • Jun 2017 - Aug 2017

  Acting as an ISL football coach on the official FCBarcelona camps of the Barça Academy in the United States with the following duties: • Promoting football development of children following the Barça methodology of values (respect, effort, ambition, teamwork and modesty) and being faithful to the unique requirements established by FCBEscola for athletic training purposes. • Providing a safe and 360 training environment for the children of the Barça Academy in the US. • Teaching Barça tactics and game model, providing motivation, mental strength, football knowledge and leadership. • Identifying and supervising new talent according to the football standards set by FCBEscola Scouting program. Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Técnico de marketing

  • Jul 2016 - Jun 2017

  • Managed mailing campaigns and Google, Facebook and Instagram Ads. • Created online marketing campaign, to promote services. • Provided personalized customer service, via email and calls. • Created SEO and SEM strategies for the positioning of the website. • Created daily content on social media, to engage with customers build awareness and increase brand equity. • Managed mailing campaigns and Google, Facebook and Instagram Ads. • Created online marketing campaign, to promote services. • Provided personalized customer service, via email and calls. • Created SEO and SEM strategies for the positioning of the website. • Created daily content on social media, to engage with customers build awareness and increase brand equity.



Leaderb2b

• Barcelona

• Project Manager

  • Oct 2015 - Apr 2016

  • Managed commercial advertising and marketing projects for client companies. • Stablished mailing campaigns and Google Ads campaigns, and SEO and SEM strategies for websites. • Collected data from market research and transformed it into useful information. • Developed marketing campaign, for a specific target audience, through different media channels. • Aware of competitors' products or services and created own selling strategies. • Handled customer needs, requirements and responded to customer inquiries by resolving them. Show less



Gran Hotel La Florida 5* GL

• Spain
• Hospitality
• 1 - 100 Employee

• Chief Accounting's Assistant

  • Jan 2015 - Jul 2015

  • Responsibility of accounts payable by making sure that everyone gets paid on time and keeping an eye on opportunities to save money such as discounts or fast payments keeping information in accounting books and generating the annual accounts. • Being proactive with revenue tracking in order to assure that customers pay those invoices on time managing invoices, collections and recoveries. • Making sure all employees are paid accurately and timely. In addition, proper tax payments are assessed on time with state government agencies. • Preparing financial reports that can be used for budgeting, forecasting and other decision making processes in order to improve company results weather for internal use or for communication with third parties. • Implementation of financial control reconciliations, with view toward compliance, fraud and theft prevention in order to ensure procedures are set up properly to manage that process without errors. Show less