Jonathan Wilmot

Technical Support Engineer at BIZTECH SOFTWARE (NI) LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Belfast Metropolitan Area, UK
Skills

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Credentials

  • Diploma in Professional Practice with Commendation
    Ulster University
    Jul, 2016
    - Oct, 2024
  • Certificate For Participation And Achievement
    Young Enterprise UK
    Jun, 2012
    - Oct, 2024
  • President's Badge
    The Boys' Brigade
    May, 2012
    - Oct, 2024
  • Queen's Badge
    The Boys' Brigade
    May, 2012
    - Oct, 2024
  • Certificate For UUC Programming Summer Scheme
    University of Ulster
    Jun, 2011
    - Oct, 2024

Experience

  • Biztech Software
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer
      • Mar 2019 - Present

  • Ulster University
    • United Kingdom
    • Student
      • Sep 2013 - Jun 2018

      Graduated with an Associate Bachelors Degree with a passing Classification. Graduated with an Associate Bachelors Degree with a passing Classification.

  • Biztech Software (N.I.) Ltd
    • Belfast, United Kingdom
    • Technical Support Analyst
      • Jun 2015 - Jul 2016

      - Developing and maintaining betting software used by multiple bookmakers across Ireland - Providing technical support to customers for our products which include Arkle, ArkleFeedUI and Roboweb - Developing and maintaining betting software used by multiple bookmakers across Ireland - Providing technical support to customers for our products which include Arkle, ArkleFeedUI and Roboweb

  • ABPNI Computer Solutions Ltd
    • I.T Support Engineer (PT)
      • Dec 2014 - Nov 2015

      - Providing customer support via support tickets for a VPS Hosting company’s products Rackulous and RackBurst, to ensure the company maintains their policy of providing 24/7 support. - Following up with Customers to ensure open communication, which provides good customer services. - Utilising CentOS 6 to assist customers with their technical concerns, setting up new orders and billing related enquires. - To administer the company’s servers to ensure their desired operation, which includes debugging of server issues and networking problems. - Development of Software / Bash scripts to automate manual tasks, which enhance the company’s productivity. Show less

Education

  • University of Ulster
    BSc (Hons) Computing, TBD
    2013 - 2017

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