Experience

Xcenda

• United States
• Pharmaceutical Manufacturing
• 400 - 500 Employee

• Field Reimbursement Specialist

  • Apr 2023 - Present

  United States



AbbVie

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Insurance Verification Analyst II, CPhT

  • Apr 2013 - Apr 2023

  Lake County, IL Promoted from Insurance Analyst I to Insurance Analyst II Attended Leadership Classes and Incorporated Learning’s into Daily Routine Verify Contracted Medical Referrals Monthly to Confirm Patient Eligibility Troubleshoot and Resolve Orders that Fall in Submission Queue to Assist with Processing/Billing Recognized as a Side By Side Coach for Mentoring New hires System Tools Payer Details Patient Communication Physician Communication Subject Matter Expert for Pharmacy… Show more Promoted from Insurance Analyst I to Insurance Analyst II Attended Leadership Classes and Incorporated Learning’s into Daily Routine Verify Contracted Medical Referrals Monthly to Confirm Patient Eligibility Troubleshoot and Resolve Orders that Fall in Submission Queue to Assist with Processing/Billing Recognized as a Side By Side Coach for Mentoring New hires System Tools Payer Details Patient Communication Physician Communication Subject Matter Expert for Pharmacy Solutions Lupron Contracts Subject Matter Expert for Numerous Projects New System Design and Implementation Develops and Maintains Reference Guides for Staff Training of New Insurance Webtools Mentor to Floor Staff Exceeded Leadership Expectations for Results Insurance Verification Analyst I, CPhT Promoted from Contracted Employee to Permanent AbbVie Employee Lead Initiatives Interdepartmentally Directed Culture Activities Provided Coaching and Development Opportunities to Peers Show less



Rochelle Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Certified Pharmacy Technician

  • May 2004 - Apr 2013

  Rochelle, IL Shift Manager/Lead Trainer for New Hires Exemplary Customer Service Skills Created a Collaborative Environment with Peers Knowledge of Pharmacy Regulations and Law



Target

• United States
• Retail
• 700 & Above Employee

• Pharmacy Technician

  • Aug 2008 - Dec 2009

  Rockford, Illinois Area Exemplary Customer Service Skills Created a Collaborative Environment with Peers Knowledge of Pharmacy Regulations and Law