Jonathan Ward
Vice President of Enterprise Architecture at MTX Group- Claim this Profile
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Bio
Credentials
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Salesforce Certified Administrator
Salesforce
Experience
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MTX Group
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United States
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Information Technology & Services
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700 & Above Employee
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Vice President of Enterprise Architecture
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Jan 2020 - Present
Works closely with clients to determine which technologies to leverage, based on years of experience and extensive product knowledge including industry experience Assists clients in laying framework and foundation around best practices in the following areas but not limited to; Coding Standards, Deployment and Release Management, Integration and Security compliance Serve as a Trusted Advisor with business stakeholders and architects to define the technical architecture and future system landscape Manage customer expectations and negotiate solutions to complex problems Advise and mentor diverse teams, which includes customer resources in technical and functional delivery aspects at a program level Show less
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Commonwealth of Kentucky - Commonwealth Office of Technology
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United States
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Information Technology & Services
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100 - 200 Employee
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Enterprise Architect
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Mar 2019 - Jan 2020
Defined architectural vision and strategic roadmap utilizing Salesforce.com across agencies for the Commonwealth of Kentucky Implemented MuleSoft with an API led integration approach with a framework to re-use API’s across agencies Implemented a Release Management Best Practice design leveraging Copado & Bitbucket Led regular architecture review board status reports to senior management, proactively identified any risk and alert leadership around potential impacts Worked closely with CMS Compliance team to ensure documentation was complete and updated Oversaw all development activities across multiple System Integrators and enforced Best Practices and standardization across the Salesforce and MuleSoft platform Defined architecture solutions to ensure we're enforcing best practice strategies around security policies and standards Show less
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Schneider Electric
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France
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Automation Machinery Manufacturing
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700 & Above Employee
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Platform Architect
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Feb 2018 - Mar 2019
Lead and inspire IT teams in the areas of integration and architectureDefine architectural vision and strategic roadmapOversees the day to day management and support of the application portfolioBuild and lead a high level performing agile team focused on the architecture and integrations Provide senior level technical guidance to application development teams working on complex projectsKeep up to date with emerging trends and technologiesEnsure alignment across multiple business units while utilizing IT strategic planning with the company’s business goalsDrive employee development, knowledge and skills in specific areas of expertiseManage third party system integrators to deliver solutions Schneider Electric Global and NAM architecture standardsWork in an agile / scrum methodology to deliver quick results back to key business stakeholdersWork with project business and technical staff to capture and validate integration and architecture requirementsEnsure collaboration is occurring across technology and support teams Show less
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Senior Solutions Architect
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Apr 2016 - Mar 2019
Responsible for supporting strategic and tactical operation of the Salesforce.com platform, related processes and workflows, as well as working with user community on an ongoing basis to improve and enhance the CRM platform. Firm grasp of CRM best practices to drive and foster greater CRM adoption and to improve internal customer experience on an ongoing basis.Responsibilities:• Manage the collection and implementation of business process requirements for SalesForce.com.• Work in a cross functional environment with various business groups, IT and end users to identify, document, and communicate business processes.• Maintain and enhance visual layout, workflow rules and business logic layer to streamline and enhance business processes and improve user experience.• Implement and integrate third-party products / applications on the force.com platform.• Work with IT and Salesforce.com and other 3rd party vendors to maintain smooth operation and performance of the platform.• Liaison to Global Salesforce.com team to enable North America sales enablement initiatives.• Work in an agile / scrum methodology to deliver quick results back to key business stakeholders• Coordinate and lead user acceptance tests with the business units and end users against business requirements.• Maintain key system metrics to track trends in usage / adoption and data integrity.• Train end users, prepare related documentation (requirements, training materials, process and data flows, use cases, functional design, etc), participate in cross-functional teams, communicate key messages or address critical questions from the user base involving the CRM.• Perform system administrator function of the Salesforce.com CRM application. Responsible for maintaining functional areas of contacts / relationship, accounts, opportunities, dashboards and reports.• Create and execute queries and reports, maintain user roles, security and profiles. Show less
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Lexmark
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United States
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Information Technology & Services
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700 & Above Employee
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Senior Solutions Architect
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Nov 2014 - Mar 2016
• Managed a full development staff of 15+ developers onshore and offshore• Completely implemented an offshore development team of 10 members• Fully integrated a support team to manage defects and deployment activities• Implemented a tightly governed process for deploying code and configuration changes between our sandbox and production environments• Developed technical architecture design documentations for our Front Office environment across all applications • Worked in an Agile/Scrum methodology• Technically lead business process delivery workshops• Planned and established cutover activities along with ongoing support process Show less
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Senior Business Analyst
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Jan 2012 - Oct 2014
• Lead and facilitated meetings with key business stakeholders• Gathered and documented complex business requirements• Created functional specifications in the form of user stories and developed test scripts• Worked with development team on a daily scrum methodology to deliver results• Provided and maintained key training material to meet the needs of the end users• Lead sprint review demonstrations back to key stakeholders
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EDI Business Analyst
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Aug 2001 - Dec 2011
• Setup and tested all new trading partners• Maintained and updated requirement changes from trading partners• Full in depth knowledge and understanding of EDI Standards (EDIFACT, ANSI X12, Tradacom)• Developed functional specs and worked with developers to implement changes requested by key business stakeholders• Managed offshore administrative team in Cebu, Philippines that was primarily responsible for day to day monitoring of EDI transactions including SAP IDocs
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Education
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1997 - 1999
Sullivan University
Computer Science -
Morehead State University
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