Jonathan Venegas

Operations Manager at The Paperless Agent
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Contact Information
us****@****om
(386) 825-5501
Location
Fresno, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency
Skills

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Bio

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Credentials

  • CBEST
    State of California
    Jan, 2015
    - Oct, 2024
  • TESOL Certification
    Fresno Pacific University
    Dec, 2014
    - Oct, 2024

Experience

  • The Paperless Agent
    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Operations Manager
      • Feb 2021 - Present

      Currently working remotely in real estate marketing. I handle the onboarding of new clients into an advanced customer success program led by veterans in a real estate industry based out of Austin, Texas. Currently working remotely in real estate marketing. I handle the onboarding of new clients into an advanced customer success program led by veterans in a real estate industry based out of Austin, Texas.

  • Robert G. Salazar, M.D., Inc.
    • United States
    • Medical Practices
    • Health Communication & Research Analyst
      • Feb 2015 - Dec 2019

      A notable history of my work was under Robert G. Salazar M.D., who is a Pain Consultant working in Fresno, CA. since 1993. As the Executive Administrator: Health Communication & Research Analyst, I processed reports for outstanding insurance to ensure commercial claims were paid in a timely manner and made patients aware of their financial responsibilities. Complex commercial accounts were my specialty, as I was tasked with solving ways to improve our claim productivity, billing systems, and communicating with insurance vendors. I was also tasked with researching eligibility of new patient referrals as they came through the office and maintained current patient eligibility through the management of two entry-level employees. Additionally, I helped integrate electronic medical records and a number of other tech-related systems into the practice as a project manager. My duties required me to be efficient in advanced tech-integration, customer service, project management, staff management, basic HR, researching, interviewing, and the overall model of pain medicine that must be understood to work effectively in this type of health care industry. Show less

  • Fresno Pacific University
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Language Studies Intern
      • Aug 2014 - Dec 2014

      Assisting with the IELP (Intensive English Learning Program) at the university. Completion of this internship along with a number of other TESOL related courses granted my TESOL Certificate.

    • English Tutor
      • Jan 2014 - Dec 2014

      Served as a teacher's assistant and tutor for entry level undergraduate English courses at the university.

    • Collegiate Athlete
      • Aug 2011 - May 2014

      Played NAIA and NCAA level Soccer.

  • Starbucks
    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Sep 2009 - Jul 2012

Education

  • Fresno Pacific University
    Bachelor of Arts (B.A.) English Literature; Minor in Language Studies, English Language and Literature, General
    2011 - 2014
  • Fresno City College
    English
    2009 - 2011
  • Clovis West High School
    2007 - 2009

Community

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