Experience

Changing Social

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Principal Change Consultant

  • Jul 2023 - Present

  Bristol, England, United Kingdom



Cognizant Microsoft Business Group

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• EMEA Lead for Change Management and Adoption

  • Mar 2021 - Jul 2023

  United Kingdom Leading a team of Change Management Consultants to support our customers through their journey of Change and Adoption of cloud based services. Main focus is on Microsoft 365 but also have capacity for other technologies and change programs such as ServiceNow, organisational change management and managed business change through acquisition and onboarding. Multiple customers across multiple industries, from Healthcare, through to Finance, Legal and Construction.



New Signature UK

• United Kingdom
• Software Development

• Head of the Business Change Practice

  • Jul 2019 - Mar 2021

  London, United Kingdom Leading and developing the Business Change Practice at New Signature UK. Managing a team of Business Change Consultants and delivering Business Change programmes for a variety of UK and overseas customers. The change practice follows the PROSCI methodology of Change Management for organisational and user centric business change enablement.

• Business Change Consultant for the Modern Workspace

  • Aug 2018 - Jul 2019

  United Kingdom Leading business change projects centered around office 365. Working with all levels of stakeholders to establish business value scenarios, opportunities, communication and adoption programs leading to successful outcomes for a number of high level clients across the UK.



Energy International

• United Arab Emirates
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Knowledge Management Business Interface Manager

  • Sep 2014 - Jan 2016

  London, United Kingdom Supporting the Knowledge Management Programme across the international business of GDF SUEZ. I led the deployment and adoption of our enterprise social network, Yammer, that now has over 62,000 members (Across ENGIE) and is considered a business critical system that supports global exchange of knowledge and information. I administered and led on many community groups across the business, encouraging information exchange and knowledge sharing. I put in place a series of business… Show more Supporting the Knowledge Management Programme across the international business of GDF SUEZ. I led the deployment and adoption of our enterprise social network, Yammer, that now has over 62,000 members (Across ENGIE) and is considered a business critical system that supports global exchange of knowledge and information. I administered and led on many community groups across the business, encouraging information exchange and knowledge sharing. I put in place a series of business critical communities of practise to monitor and manage information flow related to core business activities. I also provided training and support across the internal business, both technical training for the suite of tools and also KM training around community management, return of experience and process automation. I led on the deployment of SharePoint online, devising the strategy for core use of the managed metadata service and the available templates for Site Collections. I helped business functions adopt the new sites, providing advanced configuration to deliver meaningful solutions.

• Senior Information Architect and Lead Business Analyst

  • Jan 2007 - Sep 2014

  London Responsible for the business analysis, design, development and configuration of an award winning enterprise ECM system including the delivery of global Intranets, regional portals, regional collaboration workspaces, functional departmental workspaces and key process driven business applications. Leading the strategic direction for Information Architecture and ECM best practice for the Energy International Business Line of GDF SUEZ. Design and build of specific point solutions… Show more Responsible for the business analysis, design, development and configuration of an award winning enterprise ECM system including the delivery of global Intranets, regional portals, regional collaboration workspaces, functional departmental workspaces and key process driven business applications. Leading the strategic direction for Information Architecture and ECM best practice for the Energy International Business Line of GDF SUEZ. Design and build of specific point solutions, including an Internal Audit Management System, H&S Observation Capture and Reporting System, Global Risk Profiling System, Operational Data Insight Reporting tool and Operational Risk Assessments utilising the SharePoint platforms and associated technologies such as performance point and SSRS. Managing the migration from SharePoint 2007 to SharePoint 2010 platform through the use of DocAve toolset. Skills include Sharepoint 2007 and 2010, Sharepoint Designer 2007, Livelink 9.7, Infopath 2007, SQL Server Reporting and Management studio. Awards through communication in business (CIB), Award of excellence - best intranet Category winners - best intranet Gold award winners - best in digital media



Metronet Rail

• United Kingdom
• Truck Transportation
• 100 - 200 Employee

• ECM Project Manager

  • 2004 - 2006

  London, United Kingdom Project manager who was jointly responsible for the analysis, tendor, procurement, design and roll out of a livelink 9.5 ECM solution across a 3000+ user base at Metronet Rail. Direct management and coordination of a team of business analysts and developers in order to gather requirements and to build livelink solutions to meet business needs. This involved all aspects of livelink including Workflows, Live Reports, Web Reports, eSign, Custom Views, Appearences and Categories in order to… Show more Project manager who was jointly responsible for the analysis, tendor, procurement, design and roll out of a livelink 9.5 ECM solution across a 3000+ user base at Metronet Rail. Direct management and coordination of a team of business analysts and developers in order to gather requirements and to build livelink solutions to meet business needs. This involved all aspects of livelink including Workflows, Live Reports, Web Reports, eSign, Custom Views, Appearences and Categories in order to provide the required business solutions. Show less



Scottish Water Solutions

• Utilities
• 1 - 100 Employee

• Project Management Consultant

  • Aug 2004 - Nov 2004

  Edinburgh, United Kingdom I acted as a project management consultant to deliver an integrated approach to design and project delivery for a 1.8 bn capital programme. Encompassing CAD, GIS and Project Extranet / Document Management Solutions, including the implementation of the “Build on Line” hosted service across the SWS business. I was specifically tasked with the determination of requirements and recommendations for a solution to enable Project and Programme level reporting. (Primavera, peoplesoft and CIMS… Show more I acted as a project management consultant to deliver an integrated approach to design and project delivery for a 1.8 bn capital programme. Encompassing CAD, GIS and Project Extranet / Document Management Solutions, including the implementation of the “Build on Line” hosted service across the SWS business. I was specifically tasked with the determination of requirements and recommendations for a solution to enable Project and Programme level reporting. (Primavera, peoplesoft and CIMS Integration), and also identifying business process improvements to compliment a collaborative working environment within the ISO 9001/2000 framework. Show less



Thames Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Knowledge Infrastructure Manager

  • Jan 2000 - Aug 2004

  Reading Intranet and Knowledge Systems: I was responsible for the conception, development and implementation of an Intranet platform for the Technical Departments (R&D, Engineering, Operations, EQS, H&S) of the Thames Water UK&I business (2000+ User Base). Key events included the role out of a content management solution, an intranet based skills and phone directory, training of content managers, developing ownership and content business processes, and developing the integration of the Document… Show more Intranet and Knowledge Systems: I was responsible for the conception, development and implementation of an Intranet platform for the Technical Departments (R&D, Engineering, Operations, EQS, H&S) of the Thames Water UK&I business (2000+ User Base). Key events included the role out of a content management solution, an intranet based skills and phone directory, training of content managers, developing ownership and content business processes, and developing the integration of the Document Management Repository (Documentum 4i) into the intranet environment. I also participated in the governance framework for the UK&I and Divisional Intranet solution, both at Steering Group and Delivery level (10,000+ User Base). I was responsible for defining the Taxonomy framework for the Global Water Division. I project managed the implementation of an online Library System (iLink) that was accessible across the Global Water Division of RWE, making available vast quantities of existing information and knowledge directly at the user’s terminal. Key Technical Capabilities include: HTML, Flash 5, Dreamweaver, Documentum vr 4i integration using DQL (SQL Variant), JavaScript, Lotus Notes integration, and the Documentum 5 WCM Solution.

• Lead Project Design Engineer

  • 1999 - 2000

  Reading, United Kingdom Leading a delivery team through the conceptual design, development, construction and commissioning phases of a number of Engineering Projects.



Foster Wheeler

• Various Engineering Roles

  • 1991 - 1999

  Reading, United Kingdom Asset Lifecycle Database Project Development of an Asset Lifecycle Data Base System to transfer data from the Design and Delivery phase of projects through to operation of plant, maintaining data for the life of the asset and ensuring compliance with STEP AP221 data warehouse international standards. Mechanical Package Equipment Engineer I was responsible for the management of suppliers and internal disciplines for Pre and Post order activities associated with the supply of… Show more Asset Lifecycle Database Project Development of an Asset Lifecycle Data Base System to transfer data from the Design and Delivery phase of projects through to operation of plant, maintaining data for the life of the asset and ensuring compliance with STEP AP221 data warehouse international standards. Mechanical Package Equipment Engineer I was responsible for the management of suppliers and internal disciplines for Pre and Post order activities associated with the supply of mechanical package equipment for a Pharmaceutical Project. Piping Engineer / Piping Stress Engineer I was responsible for the coordination of a team of CAD engineers and was directly involved in the Stress Analysis of pipelines and pipeline supports for a large grass roots refinery project. Show less