Experience

KWIK Equipment Sales LLC

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Inventory Supervisor

  • Mar 2023 - Present

  -Managed inventory control processes for an industrial machinery manufacturing facility, including receiving, storage, and shipping of raw materials and finished goods. -Implemented and maintained inventory management systems to ensure accuracy and timeliness of inventory transactions, resulting in a reduction in stockouts and overstocking. -Coordinated with production and purchasing departments to forecast inventory needs and optimize inventory levels, reducing lead times and improving on-time delivery performance. -Conducted regular cycle counts and physical inventories to reconcile inventory discrepancies, resulting in a 99% inventory accuracy rate. -Developed and trained a team of inventory control personnel, providing coaching and guidance to improve productivity and accuracy, resulting in a 20% reduction in labor costs. Show less



EAST SIDE LIQUOR STORE

• South Africa

• Manager

  • Nov 2017 - Feb 2023

  -Achieved consistent sales growth through effective customer relationship management, resulting in a 20% increase in revenue over the past year. -Implemented inventory tracking system and streamlined ordering process, reducing inventory costs by 25% and increasing order accuracy by 35%. -Successfully managed payroll for a team of 5 employees, ensuring timely and accurate processing of payroll and compliance with labor laws. -Developed and maintained strong relationships with distribution company vendors, negotiating favorable terms and securing exclusive product offerings. Show less



H-E-B

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2016 - Oct 2019

  -Led and managed a team of customer service representatives, providing coaching and training to ensure exceptional service delivery. -Monitored and improved customer satisfaction by developing and implementing service standards and procedures and resolving customer complaints in a timely and professional manner. -Collaborated with other departments to ensure efficient operations and timely resolution of customer issues. -Analyzed customer feedback and identified opportunities to improve service quality and operational efficiency, resulting in increased customer loyalty and revenue. Show less