Talent Development

• Feb 2022 - Present

Sales Training & Professional Development Mgr, Citi Commercial Bank

• Jan 2018 - Feb 2022

Execute the sales training curriculum for Citi Commercial Bank’s relationship managers and product sales teams, including performing Training Needs Analysis, designing and developing new programs, delivering in-class and virtual workshops, managing multiple vendor relationships, and presenting to C-Suite leadership.

Learning Advisor Supporting Finance, Legal & Global Public Affairs

• Feb 2015 - Jan 2018

Manage global learning and development initiatives for Finance, Legal, and Global Public Affairs functions. Responsibilities include needs analysis, design/delivery of learning interventions globally.

Learning & Development Associate

• Feb 2010 - Feb 2015

• Drive the training agenda for the Corporate & Investment Bank Risk Management team globally, overseeing execution and delivery of management and professional skills, technical, and product training.• Manage the training relationship with the CIB Risk Americas People Council and the Risk Americas Training Committee to guide the Risk training strategy and ensure that initiatives are aligned to regulatory concerns and client needs.

Item Processing Specialist

• Sep 2006 - Feb 2010

•Worked in all areas of Receivables Operations; proficient in item processing, risk controls, and data entry•Led training for associates to effectively process receivables using high-volume imaging machines•Organized and led monthly employee engagement presentations

Front Desk Supervisor

• Jan 2005 - Aug 2006

•Supervised front desk and bell staff across all shifts; created a weekly schedule; led staff meetings •Trained all new front desk and bell employees •Assisted in operational and human resources decisions for the resort •Supervised front desk and bell staff across all shifts; created a weekly schedule; led staff meetings •Trained all new front desk and bell employees •Assisted in operational and human resources decisions for the resort