Jonathan Snowden
General Manager at PTE Group Pty Ltd- Claim this Profile
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Bio
Faye Savage
I have been fortunate enough to have worked alongside Jonathan for sometime. Jonathan I can whole heartedly say is the BEST Manager I have worked under. He has all the attributes of a great leader along with all the soft skills needed. Jonathan is extremly competent at working strategically and working to buisness processes. He can identify where change can be implemented to achieve the very best results and can execute these effectively whilst maintaining a high level of communication and clarity. Jonathan is extremly organised and thorough in everything he does and has a keen eye for details. What is more rare to find in a Manager is the ability to motivate and effectively communicate with the team members he is responsible for and develop them professionally. Jonathan great spirit, supportive nature and positive attitude and the fact he is always happy to 'get stuck in' means that he really does get the very best results from his team whilst exceeding KPIs and dealines. Jonathan believes in supporting and devloping his team professionally and builds his team with confidence. Jonathan is never afraid of a challenge and we have worked in some very challenging market conditions. He really prides himself on putting 110% in everything he does and his persiverance is incredible. I got promoted to a Manager due to his training and mentoring and for that I will always be truly gratful, he shaped me into the well rounded professional I am today. They say if you want to be the best 'stand next to the smartest person in the room' I am glad it was Jonathan! I would like to thank you for everything you have done to help me within my Career. I would highly recommend Jonathan to any buisness he is a star and I know he'd be a fantastic asset to any employer and the team.
Annette Bennett
I worked with Jonathan for 3 years, his belief that excellent customer service was a vital part of a companies success was evident in everything he did, his energy and passion was infectious and working with him was a reminder of how crucial good customer service was. He would be an asset to any company that shares Jonathan's passion.
Faye Savage
I have been fortunate enough to have worked alongside Jonathan for sometime. Jonathan I can whole heartedly say is the BEST Manager I have worked under. He has all the attributes of a great leader along with all the soft skills needed. Jonathan is extremly competent at working strategically and working to buisness processes. He can identify where change can be implemented to achieve the very best results and can execute these effectively whilst maintaining a high level of communication and clarity. Jonathan is extremly organised and thorough in everything he does and has a keen eye for details. What is more rare to find in a Manager is the ability to motivate and effectively communicate with the team members he is responsible for and develop them professionally. Jonathan great spirit, supportive nature and positive attitude and the fact he is always happy to 'get stuck in' means that he really does get the very best results from his team whilst exceeding KPIs and dealines. Jonathan believes in supporting and devloping his team professionally and builds his team with confidence. Jonathan is never afraid of a challenge and we have worked in some very challenging market conditions. He really prides himself on putting 110% in everything he does and his persiverance is incredible. I got promoted to a Manager due to his training and mentoring and for that I will always be truly gratful, he shaped me into the well rounded professional I am today. They say if you want to be the best 'stand next to the smartest person in the room' I am glad it was Jonathan! I would like to thank you for everything you have done to help me within my Career. I would highly recommend Jonathan to any buisness he is a star and I know he'd be a fantastic asset to any employer and the team.
Annette Bennett
I worked with Jonathan for 3 years, his belief that excellent customer service was a vital part of a companies success was evident in everything he did, his energy and passion was infectious and working with him was a reminder of how crucial good customer service was. He would be an asset to any company that shares Jonathan's passion.
Faye Savage
I have been fortunate enough to have worked alongside Jonathan for sometime. Jonathan I can whole heartedly say is the BEST Manager I have worked under. He has all the attributes of a great leader along with all the soft skills needed. Jonathan is extremly competent at working strategically and working to buisness processes. He can identify where change can be implemented to achieve the very best results and can execute these effectively whilst maintaining a high level of communication and clarity. Jonathan is extremly organised and thorough in everything he does and has a keen eye for details. What is more rare to find in a Manager is the ability to motivate and effectively communicate with the team members he is responsible for and develop them professionally. Jonathan great spirit, supportive nature and positive attitude and the fact he is always happy to 'get stuck in' means that he really does get the very best results from his team whilst exceeding KPIs and dealines. Jonathan believes in supporting and devloping his team professionally and builds his team with confidence. Jonathan is never afraid of a challenge and we have worked in some very challenging market conditions. He really prides himself on putting 110% in everything he does and his persiverance is incredible. I got promoted to a Manager due to his training and mentoring and for that I will always be truly gratful, he shaped me into the well rounded professional I am today. They say if you want to be the best 'stand next to the smartest person in the room' I am glad it was Jonathan! I would like to thank you for everything you have done to help me within my Career. I would highly recommend Jonathan to any buisness he is a star and I know he'd be a fantastic asset to any employer and the team.
Annette Bennett
I worked with Jonathan for 3 years, his belief that excellent customer service was a vital part of a companies success was evident in everything he did, his energy and passion was infectious and working with him was a reminder of how crucial good customer service was. He would be an asset to any company that shares Jonathan's passion.
Faye Savage
I have been fortunate enough to have worked alongside Jonathan for sometime. Jonathan I can whole heartedly say is the BEST Manager I have worked under. He has all the attributes of a great leader along with all the soft skills needed. Jonathan is extremly competent at working strategically and working to buisness processes. He can identify where change can be implemented to achieve the very best results and can execute these effectively whilst maintaining a high level of communication and clarity. Jonathan is extremly organised and thorough in everything he does and has a keen eye for details. What is more rare to find in a Manager is the ability to motivate and effectively communicate with the team members he is responsible for and develop them professionally. Jonathan great spirit, supportive nature and positive attitude and the fact he is always happy to 'get stuck in' means that he really does get the very best results from his team whilst exceeding KPIs and dealines. Jonathan believes in supporting and devloping his team professionally and builds his team with confidence. Jonathan is never afraid of a challenge and we have worked in some very challenging market conditions. He really prides himself on putting 110% in everything he does and his persiverance is incredible. I got promoted to a Manager due to his training and mentoring and for that I will always be truly gratful, he shaped me into the well rounded professional I am today. They say if you want to be the best 'stand next to the smartest person in the room' I am glad it was Jonathan! I would like to thank you for everything you have done to help me within my Career. I would highly recommend Jonathan to any buisness he is a star and I know he'd be a fantastic asset to any employer and the team.
Annette Bennett
I worked with Jonathan for 3 years, his belief that excellent customer service was a vital part of a companies success was evident in everything he did, his energy and passion was infectious and working with him was a reminder of how crucial good customer service was. He would be an asset to any company that shares Jonathan's passion.
Credentials
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Standard Mental Health First Aider
Mental Health First Aid AustraliaAug, 2018- Nov, 2024 -
HLTAID001 Provide Cardiopulmonary Resuscitation
Alsco Managed Training ServicesMay, 2018- Nov, 2024 -
HLTAID003 Provide First Aid
Alsco Managed Training ServiceMay, 2018- Nov, 2024
Experience
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PTE Group Pty Ltd
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Australia
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Motor Vehicle Manufacturing
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1 - 100 Employee
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General Manager
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Dec 2018 - Present
Manufacturing transport solutions for Private, Commercial, Resource Industries and Government Sectors.Senior Leadership role, focused on developing and executing strategies to deliver process excellence, safe work practices, cost efficiencies and revenue growth initiatives.Providing strategic leadership and driving cultural change to enable transformation through targeted people, safety and environmental performance aligned to the company strategy.Responsible for Workers Compensation and Safety processes, Employee Relations, All Human Resources duties from start to end
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HR Manager
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Jan 2018 - Present
Manufacturing transport solutions for Private, Commercial, Resource Industries and Government SectorsReporting to the Directors and responsible for providing strategic leadership and driving cultural change to enable transformation through targeted people, safety and environmental performance aligned to the company strategy.Responsible for Workers Compensation and Safety processes, Employee Relations, All Human Resources duties from start to end
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Synertec Ltd
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United Kingdom
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Support Manager
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Oct 2013 - Nov 2017
Providing world-class customer service by leading teams covering help-desk, projects, training, customer management and client consultant functions. Synertec has been building its reputation as the UK’s expert in facilitating the creation, distribution and management of documents for businesses and organisations, on which their customers and service users depend. Synertec give organisations, both public sector and private, a smarter, more efficient, less costly way to create, distribute and manage their important communications with both customers and suppliers. With a unique range of capabilities and bespoke solutions which are tailored to each customer’s exact needs. Synertec take responsibility for the entire process – from isolating the requirements to delivering the benefits and reporting the results and have never failed to find a way to work with the data presented to us by any customer. Synertec are unrivalled at what they do: taking care of their customers’ critical task of document management and distribution, leaving them free to do what they do best.
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OccuMED Consulting
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Australia
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Medical Practices
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1 - 100 Employee
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Operations / Practice Manager
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Dec 2012 - Aug 2013
Accountable For 2 Clinics In The Perth CBDStakeholder in Strategy And Business Planning and Reviewing Company Direction.All Human Resource ResponsibilitiesCreation and Implementation Of Company Standard Operating Procedures And ProcessesImprove Operational Systems and Information Flow And Management, Complaints Resolution With Both Clients And CustomersCommunication And Team BuildingDocumentation And Reporting Accountable For 2 Clinics In The Perth CBDStakeholder in Strategy And Business Planning and Reviewing Company Direction.All Human Resource ResponsibilitiesCreation and Implementation Of Company Standard Operating Procedures And ProcessesImprove Operational Systems and Information Flow And Management, Complaints Resolution With Both Clients And CustomersCommunication And Team BuildingDocumentation And Reporting
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Group Customer Service Manager (Senior Manager)
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Jul 2012 - Dec 2012
Formerly UNLTD EnergyResponsible for Head Office staff and day to day operations.Stakeholder in Strategy and Business Planning and Reviewing Company Direction.Re-branding UNLTD Energy Group to Next PowerAll Human Resource responsibilities Overseeing the Finance DepartmentCreation and implementation of company Standard Operating Procedures and Processes.Complaints resolution with both customers and their representatives (i.e. Department of Consumer Protection [DOCEP], Office of Renewable Energy Regulator [ORER], Western Power, Synergy, Horizon Power, etc.)
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Head of Customer Service (Senior Manager)
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May 2010 - Dec 2012
Responsible for Head Office staff and day to day operations.Stakeholder in Strategy and Business Planning Responsible for department operating budgetsAll Human Resource responsibilities Creation and implementation of company Standard Operating Procedures and ProcessesComplaints resolution with both customers and their representatives (i.e. Department of Consumer Protection [DOCEP], Office of Renewable Energy Regulator [ORER], Western Power, Synergy, Horizon Power, etc.)Assisted in company achieving Quality Assurance Accreditation IOS-90001 - 2008
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IKEA
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Netherlands
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Retail
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700 & Above Employee
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Customer Service & Relations Manager
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Oct 2005 - Apr 2010
Responsible for 8 departments in a 26,500m2 Retail Complex Managing up to 84 co-workers including 4 direct reports and HR responsibilitiesJointly Responsible for a $2.4 million p.a. Labour Force Budget incorporating 150 Co-workers.Responsible for department operating budgets.Responsible for Customer Experience for 4.4 million visitors and 2.2 million customers per yearAssisting Learning and Development for approximately 450 IKEA co-worker.Responsible for Adelaide and Perth Call Centres.
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Finance Manager
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Oct 2004 - Oct 2005
Arranging vehicle, personal and commercial loansQuestioning and placing client with best optionNegotiating deals with Finance companiesBusiness development and maintenance with dealershipsCross selling of insurances and warrantiesExplanation of contracts and terms and conditions to clientsPreparing legal documents for signing by clientsLiaising with lender and borrower to settlement Arranging vehicle, personal and commercial loansQuestioning and placing client with best optionNegotiating deals with Finance companiesBusiness development and maintenance with dealershipsCross selling of insurances and warrantiesExplanation of contracts and terms and conditions to clientsPreparing legal documents for signing by clientsLiaising with lender and borrower to settlement
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Sequence (UK) Ltd
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United Kingdom
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Real Estate
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300 - 400 Employee
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Branch Manager
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Jul 1999 - Oct 2003
Managing and running an Estate Agency Branch Responsible for Human Resources functions within the branch.Promoted to Local Partner, and assisted in the operating and running of eight local offices and 60 staff in the regional area.Dealing with financial lenders regularly.Property repossessions and sales.Youngest branch manager to be appointed nationallyResponsible for Branch achieving ranking of 5th Nationally out of 367 Branches. Managing and running an Estate Agency Branch Responsible for Human Resources functions within the branch.Promoted to Local Partner, and assisted in the operating and running of eight local offices and 60 staff in the regional area.Dealing with financial lenders regularly.Property repossessions and sales.Youngest branch manager to be appointed nationallyResponsible for Branch achieving ranking of 5th Nationally out of 367 Branches.
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Education
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Clifton College, Bristol, UK
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Sunland Lutheran School, Freeport, Bahamas
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Tabor Academy, Marion, MA, USA
Community
