Experience

BMW of Fairfield
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Client Advisor

  • Jul 2021 - Present


Paradise Valley Estates

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Convention Services Coordinator

  • Mar 2016 - Mar 2022

  -Supervise medium to large room/location setups from start to finish -Installation, testing, and troubleshooting of AV systems which includes displays, projectors, video conferencing equipment, control systems, etc. -Coordinate vendors and outside technical support for events -Work with sales team to clearly define customer expectations. -Supervise medium to large room/location setups from start to finish -Installation, testing, and troubleshooting of AV systems which includes displays, projectors, video conferencing equipment, control systems, etc. -Coordinate vendors and outside technical support for events -Work with sales team to clearly define customer expectations.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative 2

  • Feb 2015 - Feb 2016

  •. Identified, diagnosed, and resolved a wide range of online Mac and PC issues for 60+ users daily, including device damage, file corruption, outdated software, battery failure, and display errors • Tracked and escalated fraud claims and tickets and issued service requests daily • Achieved daily/weekly sales goals by responding to service calls and referring additional products and services •. Identified, diagnosed, and resolved a wide range of online Mac and PC issues for 60+ users daily, including device damage, file corruption, outdated software, battery failure, and display errors • Tracked and escalated fraud claims and tickets and issued service requests daily • Achieved daily/weekly sales goals by responding to service calls and referring additional products and services