Jonathan Roch

Service Director at Heidelberg Graphic Equipment Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Leeds, England, United Kingdom, UK
Skills

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Experience

  • Heidelberg Graphic Equipment Ltd
    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Service Director
      • May 2021 - Present

  • Heidelberger Druckmaschinen AG
    • Germany
    • Machinery Manufacturing
    • 700 & Above Employee
    • Lifecycle Operations Executive Northern Europe
      • Feb 2019 - May 2021

    • Systemservice Local Process Owner Executive
      • Nov 2006 - Jan 2019

      SAP & service systems responsibility for Lead Market London service departments (UK, Denmark, Sweden & South Africa).Implementation of BOSS (SAP R/3) into Heidelberg UK Service including the introduction of Dispute Management system.Operational Excellence (OPEX Project Lead)Servicepoint trainer & advisory council member.mService (mobile service) system including rollout of Android based system into UK, Denmark, Sweden & South Africa.Business Warehouse (BW) & Qlikview reportingSAP data management - Trusted Equipment Manager.Managing changes to service processes.Systems testing.User training & documentation.Resolving SAP errors & processing issues. Show less

    • Service Office Manager
      • Nov 1998 - Dec 2007

  • Heidelberg Graphic Equipment Ltd
    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Graduate Business Trainee
      • Nov 1996 - Nov 1998

Education

  • The University of Sheffield
    BA Hons, Business Studies
    1991 - 1995
  • Queen Elizabeth School, Kirkby Lonsdale

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