Experience

Alarm Connections

• United States
• Financial Services
• 1 - 100 Employee

• Technical Support Team Lead

  • Aug 2020 - Present

  United States

• Service Coordinator

  • Aug 2018 - Aug 2020

  West Chester, Pennsylvania



Colonial Smart Home Services

• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Product Manager

  • Jul 2017 - Sep 2018

  King of Prussia, PA My main role is to work with the VP of Operations to develop product lines, market our products and services wisely, and support our sales staff. I work with our executive team to develop proposals that speak to client's needs concerns and objectives. Also, it is my pleasure to attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. While doing so, I also present to and consult with mid and senior level… Show more My main role is to work with the VP of Operations to develop product lines, market our products and services wisely, and support our sales staff. I work with our executive team to develop proposals that speak to client's needs concerns and objectives. Also, it is my pleasure to attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. While doing so, I also present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. I also work closely with our other sister companies, Colonial Marble and Granite, Colonial Generators, Colonial Windows and Doors and AntennaStar.

• Sales

  • 2017 - Sep 2018



North American Cable Equipment Inc.

• Telecommunications
• 1 - 100 Employee

• Certified Sales Engineer

  • Jul 2016 - Jul 2017

  West Chester, PA Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and company’s… Show more Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and company’s practice leaders/Principals. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Show less



American Income Life Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Life Insurance Agent

  • Sep 2015 - Jul 2016

  Blue Bell, Pennsylvania Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or… Show more Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Calculate premiums and establish payment method. Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. Customize insurance programs to suit individual customers, often covering a variety of risks. Show less



CoreLogic

• United States
• Information Services
• 700 & Above Employee

• Tax Research Specialist

  • Mar 2005 - Sep 2015

  Exton, Pennsylvania Obtain maps or drawings delineating properties from company title plants, county surveyors, and/or assessors' offices. Ascertain the parcel or map number that is attributed to a certain property and in some cases provided the tax information needed to set up escrow lines for various lenders. Areas of expertise are Pennsylvania, North Carolina, South Carolina, Virginia, Delaware, Maryland, Washington D C, New Jersey and New York. Calculate assessed value , millage rate and… Show more Obtain maps or drawings delineating properties from company title plants, county surveyors, and/or assessors' offices. Ascertain the parcel or map number that is attributed to a certain property and in some cases provided the tax information needed to set up escrow lines for various lenders. Areas of expertise are Pennsylvania, North Carolina, South Carolina, Virginia, Delaware, Maryland, Washington D C, New Jersey and New York. Calculate assessed value , millage rate and property tax figures. Examine documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions. Procure delinquent and current tax information for properties in New York, New Jersey and Pennsylvania. Coordinate with domestic and overseas partners to train and assist in keeping a high standard for the quality of work. Help design and implement new platforms and databases that will replace the legacy systems and usher in a more efficient and customer - friendly interface. Facilitate the training and guidance of new employees on or directly involved with my team. Respond to various issues that are submitted by the customers, from legal verification to a refund anticipation request . Direct activities of workers who search records and examine titles, assigning, scheduling, and evaluating work, and providing technical guidance as necessary . Show less



Verizon Teleproducts

• Technical Support

  • Apr 2004 - Oct 2005

  Inspect equipment and read order sheets to prepare for delivery to users. Refer major hardware or software problems or defective products to vendors or technicians for service. Read technical manuals , confer with users , or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Enter commands and observe system functioning to verify correct operations and detect errors. Answer user inquiries regarding… Show more Inspect equipment and read order sheets to prepare for delivery to users. Refer major hardware or software problems or defective products to vendors or technicians for service. Read technical manuals , confer with users , or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Enter commands and observe system functioning to verify correct operations and detect errors. Answer user inquiries regarding computer software or hardware operation to resolve problems. Show less