Experience

Veovo

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Technical Consultant

  • Jul 2023 - Present

  ● Carry out the programming of software modifications and new developments ● Documentation of code and user documentation ● Installation of new systems including project management ● Assist with software and process Quality Assurance ● Provide customer training ● Analyze customer or new product requirements and writing specifications ● Carry out the programming of software modifications and new developments ● Documentation of code and user documentation ● Installation of new systems including project management ● Assist with software and process Quality Assurance ● Provide customer training ● Analyze customer or new product requirements and writing specifications



Trimble Transportation

• United States
• Software Development
• 400 - 500 Employee

• Integration Engineer

  • Dec 2021 - Jul 2023

  ● Work directly with clients and third party companies to gather specifcations and requirements to determine core functionality of how the data should be processed where and why. ● Build middleware software based on client and/or vendor requirements to integrate data into their TMS(Truck Management System) ● Debug, enhance, and support existing integrations ● Work across departments to build internal integration tools used to leverage the transfer of data between internal… Show more ● Work directly with clients and third party companies to gather specifcations and requirements to determine core functionality of how the data should be processed where and why. ● Build middleware software based on client and/or vendor requirements to integrate data into their TMS(Truck Management System) ● Debug, enhance, and support existing integrations ● Work across departments to build internal integration tools used to leverage the transfer of data between internal systems. Show less ● Work directly with clients and third party companies to gather specifcations and requirements to determine core functionality of how the data should be processed where and why. ● Build middleware software based on client and/or vendor requirements to integrate data into their TMS(Truck Management System) ● Debug, enhance, and support existing integrations ● Work across departments to build internal integration tools used to leverage the transfer of data between internal… Show more ● Work directly with clients and third party companies to gather specifcations and requirements to determine core functionality of how the data should be processed where and why. ● Build middleware software based on client and/or vendor requirements to integrate data into their TMS(Truck Management System) ● Debug, enhance, and support existing integrations ● Work across departments to build internal integration tools used to leverage the transfer of data between internal systems. Show less



UKG (Ultimate Kronos Group)

• Technical Consultant - Data Conversion

  • Jun 2018 - Dec 2021

  ● Configure, integrate, and import client data into UKG Products and tables for client use using Microsoft SQL Server ● Guide clients on best practices and provide recommendations on which tools and processes work to align with their specific needs ● Internal and External advisor on client data integrity

• Custom Interface Specialist

  • Aug 2015 - Jun 2018

  ● Support custom built T-SQL Stored Procedures designed to interface client data with our client’s third party vendors (API/File Transfer/SFTP) ● Troubleshoot and update obsolete code processes as needed ● Partner with the client and vendor to get updated SOW(Statement of Work) Schematics to then test, fix, and deploy new files and formats via SFTP



CDK Global

• United Kingdom
• 1 - 100 Employee

• Remote Installation/Support Specialist

  • Aug 2014 - Jun 2015

  I am a Tier Two product support specialist for CDK Global’s Custom Innovative Solutions team. We develop custom web applications for car dealerships worldwide. I help diagnose, troubleshoot, prioritize and escalate issues in order to get them resolved. I work with Unix Level programming along with TCL(Tool Command Language). Along with my support duties I am also responsible for remotely logging onto client (dealership) Unix boxes and installing updated or corrected software programs, custom… Show more I am a Tier Two product support specialist for CDK Global’s Custom Innovative Solutions team. We develop custom web applications for car dealerships worldwide. I help diagnose, troubleshoot, prioritize and escalate issues in order to get them resolved. I work with Unix Level programming along with TCL(Tool Command Language). Along with my support duties I am also responsible for remotely logging onto client (dealership) Unix boxes and installing updated or corrected software programs, custom solutions, and patches. Show less I am a Tier Two product support specialist for CDK Global’s Custom Innovative Solutions team. We develop custom web applications for car dealerships worldwide. I help diagnose, troubleshoot, prioritize and escalate issues in order to get them resolved. I work with Unix Level programming along with TCL(Tool Command Language). Along with my support duties I am also responsible for remotely logging onto client (dealership) Unix boxes and installing updated or corrected software programs, custom… Show more I am a Tier Two product support specialist for CDK Global’s Custom Innovative Solutions team. We develop custom web applications for car dealerships worldwide. I help diagnose, troubleshoot, prioritize and escalate issues in order to get them resolved. I work with Unix Level programming along with TCL(Tool Command Language). Along with my support duties I am also responsible for remotely logging onto client (dealership) Unix boxes and installing updated or corrected software programs, custom solutions, and patches. Show less



Paylocity

• United States
• Software Development
• 700 & Above Employee

• Technical Support Specialist

  • Sep 2011 - Aug 2014

  I was a Tier two level of support for Paylocity’s main service product WebPay. My job responsibilities ranged from resolving common issues using my advanced access via the UI to writing varying SQL queries ranging in complexity to fix things on the back end. Tasks are given to me in the form of open service tickets created by employees within the company who are unable to resolve the issue. It was my responsibility to research and resolve each ticket prior to the due date. I also worked closely… Show more I was a Tier two level of support for Paylocity’s main service product WebPay. My job responsibilities ranged from resolving common issues using my advanced access via the UI to writing varying SQL queries ranging in complexity to fix things on the back end. Tasks are given to me in the form of open service tickets created by employees within the company who are unable to resolve the issue. It was my responsibility to research and resolve each ticket prior to the due date. I also worked closely with Paylocity’s Development Maintenance team with identifying and resolving various bugs that can occur with clients using our system. This job was a minimal client facing position which varied by situation. Show less I was a Tier two level of support for Paylocity’s main service product WebPay. My job responsibilities ranged from resolving common issues using my advanced access via the UI to writing varying SQL queries ranging in complexity to fix things on the back end. Tasks are given to me in the form of open service tickets created by employees within the company who are unable to resolve the issue. It was my responsibility to research and resolve each ticket prior to the due date. I also worked closely… Show more I was a Tier two level of support for Paylocity’s main service product WebPay. My job responsibilities ranged from resolving common issues using my advanced access via the UI to writing varying SQL queries ranging in complexity to fix things on the back end. Tasks are given to me in the form of open service tickets created by employees within the company who are unable to resolve the issue. It was my responsibility to research and resolve each ticket prior to the due date. I also worked closely with Paylocity’s Development Maintenance team with identifying and resolving various bugs that can occur with clients using our system. This job was a minimal client facing position which varied by situation. Show less