Experience

Duluth Screen Printing Co.

• Duluth, MN

• Sales Executive

  • Mar 2023 - Present



Wear MN

• Owner

  • Feb 2021 - Present



Chankaska Creek Ranch & Winery

• Eden Prairie, Minnesota

• Account Executive

  • Jan 2018 - Jan 2020

  • Conducted distribution sales to liquor stores and restaurants in an assigned territory maintaining 100+ accounts. • Gained knowledge of competitive sales trends and pricing in order to implement specific pricing structures on all company products. • Expanded customer base through cold calling and strategic targeted efforts. • Collected customer payments and delivered products to customers as required. • Demonstrated entrepreneurial spirit in seeking out new accounts. • Assessed the needs and preferences of retail decision makers while making sales presentations. • Frequently planned and conducted wine tastings and special events. Show less



2nd Swing Golf

• Eden Prairie, MN

• Online Sales & Service

  • May 2014 - Jan 2018

  • Provided customer assistance via incoming phone calls, e-mails, and live chats. • Generated sales through product recommendations based on club fitting knowledge. • Provided input on website functionality and design based on customer feedback. • Executed daily tasks such as returns processing and inventory management. • Maintained a 4.8 Google rating and a company-wide 9.5 net promotor score. • Lead role in resolving escalated customer service issues. • 2.5x increase in revenue over a 4 year period while maintaining same department size. Show less



Play it Again Sports

• Mankato, Minnesota, United States

• Customer Service

  • Jun 2004 - Sep 2014

  • Provided assistance to customers on a wide variety of sporting goods products. • Operated register and monitored inventory. • Sharpened skates and performed maintenance and repair on various products. • Saw consistent, year over year growth in sales culminating with a new, larger location. • Among the top performing Play it Again Sports franchises in the country. • Provided assistance to customers on a wide variety of sporting goods products. • Operated register and monitored inventory. • Sharpened skates and performed maintenance and repair on various products. • Saw consistent, year over year growth in sales culminating with a new, larger location. • Among the top performing Play it Again Sports franchises in the country.



Lagers Chrysler World

• Sales Consultant

  • Apr 2010 - Sep 2012

  • Assisted customers throughout the car buying process. • Received continuous and comprehensive sales training in core techniques/protocols. • Conducted customer prospecting using various means of communication. • Executed daily tasks related to general lot maintenance, upkeep and function. • Coordinated customer appointments and maintained relationships with vendors. • Learned about a wide range of vehicles. • Assisted customers throughout the car buying process. • Received continuous and comprehensive sales training in core techniques/protocols. • Conducted customer prospecting using various means of communication. • Executed daily tasks related to general lot maintenance, upkeep and function. • Coordinated customer appointments and maintained relationships with vendors. • Learned about a wide range of vehicles.



Riverbend Business Products

• Mankato, Minnesota, United States

• Delivery Driver

  • Mar 2008 - Oct 2010

  • Delivered office supplies to area businesses as part of a daily route. • Conducted inventory counts and general upkeep of the warehouse. • Periodically delivered and installed office furniture. • Received and allocated daily supply shipments. • Delivered office supplies to area businesses as part of a daily route. • Conducted inventory counts and general upkeep of the warehouse. • Periodically delivered and installed office furniture. • Received and allocated daily supply shipments.



Shoreland Country Club

• St Peter, Minnesota, United States

• Groundskeeper

  • Apr 2008 - Sep 2009

  • Executed various tasks related to course maintenance and upkeep. • Operated a variety of different machines. • Executed various tasks related to course maintenance and upkeep. • Operated a variety of different machines.