Experience

Ministry of Government & Consumer Services

• Canada
• 1 - 100 Employee

• Customer Care Representative

  • Jul 2023 - Present



Acclaim Health

• Canada
• Hospitals and Health Care
• 100 - 200 Employee

• Recreation Assistant

  • Oct 2019 - Jul 2023

  Working with clients and caregivers to provide respite and meaningful interaction both on-site and live virtually. Providong personal care to clients on site. Creation of care plans, personal care trackers, client identification and medication dispensation. Working with clients and caregivers to provide respite and meaningful interaction both on-site and live virtually. Providong personal care to clients on site. Creation of care plans, personal care trackers, client identification and medication dispensation.



Chartwell Retirement Residences

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Recreation Assistant

  • Oct 2019 - Mar 2020

  •Collaborated with other Recreation Assistants and Programs Manager to create and deliver programs and activities that would meet the holistic needs of residents. •Collaborated with other Recreation Assistants and Programs Manager to create and deliver programs and activities that would meet the holistic needs of residents.



CARP

• Mississauga, ON

• Volunteer: Board Member on Housing Advocacy

  • Apr 2019 - Nov 2019

  Assist with a variety of events to help the organization in their commitment to advocate for the rights of older Canadians and their needs. Assist with a variety of events to help the organization in their commitment to advocate for the rights of older Canadians and their needs.



Chartwell Oakville Retirement Residence

• Oakville, ON

• Social Service Worker - Gerontology Intern

  • Sep 2018 - Apr 2019

  Facilitated various programs for residents in the areas of Mental Health, Spiritual Health, Physical Health, and Social Networking programs. Assisted in application of Ports of Call, monthly celebration of a location or event. Created a Faith Facts flyer (facts about different faiths) series which showcased interesting facts about the various faiths acting as a tool to bridge the gap between faiths and build interaction among residents. Facilitated various programs for residents in the areas of Mental Health, Spiritual Health, Physical Health, and Social Networking programs. Assisted in application of Ports of Call, monthly celebration of a location or event. Created a Faith Facts flyer (facts about different faiths) series which showcased interesting facts about the various faiths acting as a tool to bridge the gap between faiths and build interaction among residents.



Sunrise Senior Living Mississauga

• Mississauga, ON

• Social Service Worker - Gerontology Intern

  • Jan 2018 - Apr 2018

  Implemented various recreation programs and events for the seniors including Bingo, Trivia, Bowling. Balloon Toss, and Social Hour. Was responsible for delivering meals to residents, paying close attention to health risks and needs to ensure that medical issues wouldn’t arise. Engaged in meaningful interactions with the residents, initiating conversations and helping them feel a sense of self-worth and increasing their self-esteem through conversations and activities. Implemented various recreation programs and events for the seniors including Bingo, Trivia, Bowling. Balloon Toss, and Social Hour. Was responsible for delivering meals to residents, paying close attention to health risks and needs to ensure that medical issues wouldn’t arise. Engaged in meaningful interactions with the residents, initiating conversations and helping them feel a sense of self-worth and increasing their self-esteem through conversations and activities.



The Wenleigh Long Term Care

• Mississauga, ON

• Personal Support Worker Intern

  • Oct 2014 - Oct 2014

  Functioned collaboratively as part of a skilled and friendly team to create and sustain a warm, caring atmosphere for residents. Provided residents with assistance in the activities of daily living (ADL) with a high level of personal care and attention to ensure their comfort and safety. Functioned collaboratively as part of a skilled and friendly team to create and sustain a warm, caring atmosphere for residents. Provided residents with assistance in the activities of daily living (ADL) with a high level of personal care and attention to ensure their comfort and safety.



Greenway Retirement Village

• Brampton, ON

• Personal Support Worker Intern

  • Jul 2014 - Aug 2014

  Collaborated with team members to maintain this luxury retirement residence that provides residents with care, comfort, and peace of mind in an idyllic urban green space. Maintained a clean, organized and healthy living area for the residents and assisted them with various duties as required. Collaborated with team members to maintain this luxury retirement residence that provides residents with care, comfort, and peace of mind in an idyllic urban green space. Maintained a clean, organized and healthy living area for the residents and assisted them with various duties as required.