Jonathan Mort

Director of Process Improvment at IDEMIA North America
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Wayne, Indiana, United States, IN
Skills

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Jonathan supported me and my team during a special project and his leadership and follow thru helped us recover from a major customer issue, it was then a priority for me to bring him into my leadership team where he again excelled to help manage a major project that required multiple levels of complexity and was completed on time with minimal impact to the customer. Dedicated, loyal and trustworthy are his qualities, great employee, leader and sparing partner!!!

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Credentials

  • Lean Six Sigma Green Belt Certification
    CUBIK Partners
    Jan, 2019
    - Nov, 2024
  • Gemologist
    Diamond Council Of America
    Jan, 2013
    - Nov, 2024
  • Diamontologist
    Diamond Council Of America
    Jan, 2012
    - Nov, 2024

Experience

  • IDEMIA North America
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Director of Process Improvment
      • 2016 - Present

      In progressively more demanding roles within the sales, supplier management, and operations spaces, I worked closely with many different teams under the IDEMIA umbrella. My time has been split between supplier negotiations and management, sales support, and project management within IDEMIA's operations group. Many of my projects were focused on cost avoidance or cost reduction where I consistently generated significant results by improving areas of inefficiency. The balance of my projects supported our Program team where I worked hand in hand with them on RFP responses and customer deliveries, especially in IDEMIA's Federal and State government programs. o Managed one of IDEMIA’s largest Contract Manufacturers—negotiating costs, production schedules, and coordinating IDEMIA’s internal stakeholders. o Managed multi-team projects to successfully deliver objectives on time and within budget. o Reported financial impacts to executive leadership and partnered on strategies for improvements. o Defined program requirements needed to support Sales in RFP and RFI responses. o Partnered with Product Management extensively on product enhancements to meet client demand or improve manufacturability. o Investigated and recommended cost saving strategies and time efficiency improvements. o Developed and maintained KPIs and Dashboards. o Organized and led customer and supplier visits. o Developed S&OP processes to manage forecasting models for lead-time impacts, consumption, and costs. o Final approver in IDEMIA's Oracle PLM system. o $3M+ annual savings achieved through facility footprint reduction and optimization projects. -Closed a warehouse, two small factories, and a large office. -Expanded two large factories to improve efficiency. o $2M+ in overstock reduction through S&OP actions. o $500k saved in supplier costs negotiations supporting IDEMIA’s largest federal contract. Show less

  • Fred Meyer Jewelers
    • United States
    • Retail Luxury Goods and Jewelry
    • 300 - 400 Employee
    • Store Manager
      • 2011 - 2016

      A retail sales management position, where long term success was built on a combination of developing customer relationships, while understanding the value of technical knowledge. The people management skills I developed here support everything else I do now. o Directed sales of luxury items to a broad customer base. o Responsible for day to day operations of the store. o Directed sales efforts to achieve EBITDA and KPIs. o Managed a MRP based inventory system that required direct forecasting efforts on special items and services. o Vetted local suppliers and negotiated service agreements. o Kept inventory accuracy within a quarter-percentage point. o Exceeded annual sales plan every year. o Presidents Club (personally accounted for more than 25% of the store's annual sales). Show less

  • U.S. Department of Commerce
    • Government Administration
    • 700 & Above Employee
    • Administrative Clerk
      • 2010 - 2011

      o Administered 1500 person workforce in compliance with US Code. o Interview, hired, trained, and terminated employees as needed. o Processed payroll, time-off, LOA, and other administrative requirements. o Answered public queries and complaints about 2010 Decennial Census staffers. o Investigated suspicious compensation claims and audited expenses. o Administered 1500 person workforce in compliance with US Code. o Interview, hired, trained, and terminated employees as needed. o Processed payroll, time-off, LOA, and other administrative requirements. o Answered public queries and complaints about 2010 Decennial Census staffers. o Investigated suspicious compensation claims and audited expenses.

  • TL Services
    • Sales Manager
      • 2006 - 2007

      o Internal Sales role focused on Business to Business and Business to Government sales. o Primary B2B product was building automation systems for industrial grade HVAC systems. o B2G sales were split between BAS products and re-seller consumables such a paper products. o Internal Sales role focused on Business to Business and Business to Government sales. o Primary B2B product was building automation systems for industrial grade HVAC systems. o B2G sales were split between BAS products and re-seller consumables such a paper products.

  • KMC Controls
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Engineering Technician
      • 1999 - 2006

      This position split my time between Quality and Hardware Engineering roles in a small electronics manufacturer. I gained sufficient technical acumen here to support my later successes in IDEMIA's hardware manufacturing environments. o Tested and validated hardware during the new product introduction process. o Tested and validated hardware updates caused by component obsolescence. o Performed failure analysis on field returns and generated test reports. o Validated technical training documents prior to public release. o Developed an IPC standard-based soldering rework training program, leading to a significant reduction a rework related manufacturing failures. o Generated ISO-9001 certified processes for hardware testing and rework. Show less

Education

  • Indiana University-Purdue University Fort Wayne (IPFW)
    Bachelor of Science (BS), Public Administration
    2007 - 2009
  • Indiana University-Purdue University Fort Wayne (IPFW)
    Bachelor of Science (BS), Business Administration, Management and Operations
    2007 - 2009
  • Purdue University Fort Wayne
    Associate of Science - AS, Business/Commerce, General
    2000 - 2005

Community

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