Experience

Carpet Rentals, Inc.

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Territory Route Supervisor

  • May 2019 - Present

  Responsible for managing customers’ expectations through a team of drivers and over 200 accounts Identify route optimization opportunities to reduce non-value added activities Development of drivers’ skill set through coaching sessions Manage contract renewals for current customers and identification of new business

• Sales Service Representative

  • Jun 2018 - May 2019

  Growing our existing customer base by upselling and cross-selling additional products and services, and controlling inventoryBuild rapport with key decision makers Ensure quality standards and pro-actively solve customer concerns.Increase revenues and overall organic growth to help improve the company’s revenue, and increase profitability.Call on businesses in person, from major corporations to small companiesAcquire new business accounts in your specified territory



City Uniforms and Linen

• United States
• Facilities Services
• 1 - 100 Employee

• Territory Route Supervisor

  • Aug 2016 - May 2018

  Providing excellent customer service to the central Ohio market by overseeing our route drivers for the area. Route optimization and coaching on customer service are main priorities as well as contract renewals for current customers.

• Customer Service Representative

  • Feb 2013 - Aug 2016

  Build rapport with key decision makers, ensure quality standards and pro-actively solve problemsGrow our existing customer base by upselling and cross-selling additional products and services, Negotiating service agreement renewals Controlling inventory while working professionally, safely and in compliance with driving and vehicle regulations.

• Service Sales Representative

  • Feb 2009 - Feb 2013

  Maintain a business to business relationship with the different accounts Accountable for adding on more products and producing quality sales leads Responsible for servicing the different accounts daily In charge of over 150 accounts on a weekly basis Cash handling on day-to-day basis 2010 Service Sales Representative of the Year 2011 Highest Incremental Product Additions Maintain a business to business relationship with the different accounts Accountable for adding on more products and producing quality sales leads Responsible for servicing the different accounts daily In charge of over 150 accounts on a weekly basis Cash handling on day-to-day basis 2010 Service Sales Representative of the Year 2011 Highest Incremental Product Additions



Perdue Farms

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Grain Elevator Assistant - Accurate

  • May 2008 - Jan 2009

  Responsible for receiving grain and transferring the grain to different bins Responsible for cleanliness of the grain area Responsible for gauging the temperature and other environmental impacts on grain Daily interaction with people to ensure safety of all personnel Responsible for receiving grain and transferring the grain to different bins Responsible for cleanliness of the grain area Responsible for gauging the temperature and other environmental impacts on grain Daily interaction with people to ensure safety of all personnel



Erb Electric Co.

• Telecommunications
• 1 - 100 Employee

• Manager & Delivery Driver

  • May 2001 - Dec 2007

  Manage 3 to 4 employees for day-to-day delivery activities Maintain customer relations with electrical suppliers and contractors Organize and store electrical supplies and material Introduce new employees through a two-week training program Fully funded college education Manage 3 to 4 employees for day-to-day delivery activities Maintain customer relations with electrical suppliers and contractors Organize and store electrical supplies and material Introduce new employees through a two-week training program Fully funded college education