Jonathan Lowe

Desktop Support Technician at Commonwealth of Kentucky - Commonwealth Office of Technology
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Contact Information
us****@****om
(386) 825-5501
Location
New Albany, Indiana, United States, IN

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Credentials

  • CompTIA A+
    CompTIA
    Feb, 2023
    - Oct, 2024

Experience

  • Commonwealth of Kentucky - Commonwealth Office of Technology
    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Desktop Support Technician
      • Apr 2023 - Present
  • Humana
    • Brazil
    • Professional Training and Coaching
    • Desktop Support Technician
      • Aug 2022 - Apr 2023

      Perform requested data recoveries for Humana associates • Recover Humana equipment from former associates • Open and disassemble Lenovo and Dell laptops to access drives externally for data recoveries • Use ServiceNow to track requests • Set up devices with sensitive information for remote data recoveries • hardware troubleshoot Perform requested data recoveries for Humana associates • Recover Humana equipment from former associates • Open and disassemble Lenovo and Dell laptops to access drives externally for data recoveries • Use ServiceNow to track requests • Set up devices with sensitive information for remote data recoveries • hardware troubleshoot

Education

  • New Albany High School
    Highschool
    2014 - 2018

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