Jonathan Keane
Co-Founder and CEO at CustomerHD- Claim this Profile
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Topline Score
Bio
Becca Serenity
Jonathan is an amazing CEO and people manager. He truly is an expert in the Customer Service & Excellence industry and also cares deeply about his employees. Within my short time working under John I learned many tips and tricks to be better at being customer-centric and truly providing excellent service to our vendors members and/or customers. I would highly recommend Customer HD as a great place for fulfilling your Customer Service needs, whether they be technical or functional, within your company.
Joe Schmidt
I have to start this recommendation with a disclaimer: Jon is one of my dearest friends and someone I respect and admire as a human being above anything else. We worked together for over 12 years in lots of different scenarios. His ability to establish deep and meaningful relationships is unparalleled to anyone I've ever met. In addition, he has become a true customer service thought leader and would be a key and catalytic addition to any team trying to delight customers. I’m honored to have him as a friend and to have worked together for so many years.
Becca Serenity
Jonathan is an amazing CEO and people manager. He truly is an expert in the Customer Service & Excellence industry and also cares deeply about his employees. Within my short time working under John I learned many tips and tricks to be better at being customer-centric and truly providing excellent service to our vendors members and/or customers. I would highly recommend Customer HD as a great place for fulfilling your Customer Service needs, whether they be technical or functional, within your company.
Joe Schmidt
I have to start this recommendation with a disclaimer: Jon is one of my dearest friends and someone I respect and admire as a human being above anything else. We worked together for over 12 years in lots of different scenarios. His ability to establish deep and meaningful relationships is unparalleled to anyone I've ever met. In addition, he has become a true customer service thought leader and would be a key and catalytic addition to any team trying to delight customers. I’m honored to have him as a friend and to have worked together for so many years.
Becca Serenity
Jonathan is an amazing CEO and people manager. He truly is an expert in the Customer Service & Excellence industry and also cares deeply about his employees. Within my short time working under John I learned many tips and tricks to be better at being customer-centric and truly providing excellent service to our vendors members and/or customers. I would highly recommend Customer HD as a great place for fulfilling your Customer Service needs, whether they be technical or functional, within your company.
Joe Schmidt
I have to start this recommendation with a disclaimer: Jon is one of my dearest friends and someone I respect and admire as a human being above anything else. We worked together for over 12 years in lots of different scenarios. His ability to establish deep and meaningful relationships is unparalleled to anyone I've ever met. In addition, he has become a true customer service thought leader and would be a key and catalytic addition to any team trying to delight customers. I’m honored to have him as a friend and to have worked together for so many years.
Becca Serenity
Jonathan is an amazing CEO and people manager. He truly is an expert in the Customer Service & Excellence industry and also cares deeply about his employees. Within my short time working under John I learned many tips and tricks to be better at being customer-centric and truly providing excellent service to our vendors members and/or customers. I would highly recommend Customer HD as a great place for fulfilling your Customer Service needs, whether they be technical or functional, within your company.
Joe Schmidt
I have to start this recommendation with a disclaimer: Jon is one of my dearest friends and someone I respect and admire as a human being above anything else. We worked together for over 12 years in lots of different scenarios. His ability to establish deep and meaningful relationships is unparalleled to anyone I've ever met. In addition, he has become a true customer service thought leader and would be a key and catalytic addition to any team trying to delight customers. I’m honored to have him as a friend and to have worked together for so many years.
Experience
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CustomerHD
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United States
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Consumer Services
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1 - 100 Employee
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Co-Founder and CEO
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Dec 2017 - Present
CustomerHD is a customer service company focused on changing the perception of Customer Service. Our mission is to deliver outstanding customer service solutions built on amazing people, innovation, and best practices. CustomerHD is a customer service company focused on changing the perception of Customer Service. Our mission is to deliver outstanding customer service solutions built on amazing people, innovation, and best practices.
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Republic Wireless
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United States
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Telecommunications
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1 - 100 Employee
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Director of Customer Support
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Dec 2016 - Dec 2017
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Bandwidth Inc.
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United States
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Software Development
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700 & Above Employee
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Director of Customer Service
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Sep 2013 - Dec 2016
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PlanetArt
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United States
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Technology, Information and Internet
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400 - 500 Employee
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Director of Customer Support
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May 2011 - Sep 2013
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Sales & Customer Service
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Aug 2004 - May 2011
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Art.com
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United States
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Artists and Writers
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500 - 600 Employee
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Marketing Analyst
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2000 - 2003
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Community
