Experience

Tukwila Children's Foundation

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Foundational Executive Director

  • Dec 2020 - Present

  Foundational Executive Director, implementing organizational structures and systems to grow the capacity from a grassroots organization to a larger community and schools collaborative foundation. Increased operating budget from $,300 to almost $500,000; delivering over $420,000 in direct service aid to the community. Operationalized values of equity, inclusion and belonging into the bylaws, daily operations, and meeting facilitation protocols. Designed and created a paid high school internship program to elevate student voice to a policy/decision-making platform. Built trusted partnerships with community members, service providers, businesses, and elected leaders to advocate and implement policy transformation.



Seattle Housing Authority

• United States
• Government Administration
• 300 - 400 Employee

• Graduate Policy Research Intern

  • Sep 2018 - Oct 2019

  • Planned and implemented a three-part research study to explore the impact of community development policies on building community cohesion in a 32-acre redevelopment site. • Analyzed published urban planning policies and literature to identify academic gaps that do not reflect the needs of communities of color. • Analyzed current housing voucher programs and identified potential barriers within the processing protocol. • Verified employment, disability, assets, INS status, criminal history, Medicare and Medicaid enrollment, hospital visit information, earnings, and related financial and tax records to validate the makeup of the community within the study site.• Recruited, interviewed, and recorded SHA residents' perceptions of building cohesion within their community, through multiple facilitated group and one-on-one conversations. • Tracked qualitative discussions and transformed it into quantitative data used to produce a final report addressing systemic barriers to community cohesion impacting future housing policies.• Maintained accurate electronic data systems to track information pertinent to the study. • Used interpersonal skills to develop relationships with a variety of stakeholders, including Housing Authority, NeighborCare, Public Health Seattle King County, local businesses, and residents. • Managed complex calendars of multiple agencies and community members to facilitate community conversation. • Maintained clear, concise communication with stakeholders at different levels of the study.



City of Tukwila

• United States
• Government Administration
• 1 - 100 Employee

• Graduate Planning Intern

  • Mar 2017 - Sep 2018

  • Assigned to a variety of development and planning tasks beyond the scope of the internship.• Streamlined the wireless permitting process in preparation for upcoming changes to the cities' permitting policies, aligning with the needs of the diverse community they serve.• Processed wireless telecommunications permits as the city updated to a more extensive 5g network.• Approved sign permits. • Scheduled and facilitate pre-application meetings between private developers and multiple city departments. • Processed zoning code variance requests, including scheduling hearing examiner variance meeting with the quasi-judicial regional authority. • Answered community members' questions about the Tukwila Municipal Code and planning policies. Consistently had positive customer service feedback. • Found creative solutions for code variances that would align with the overall intent of Tukwila's Municipal Code.



Boeing Employees Credit Union

• Member Consultant

  • Aug 2014 - Sep 2016

  • Assisted members in a variety of financial needs ranging from initial financial transactions to personal financial counseling. • Assisted members with home loans, including mortgage and home equity line of credit applications. • Assisted members in finding solutions for financial strains that align with the organization's values while remaining compliant with the procedures of the financial institution.• Consistently in compliance with all financial processes and record-keeping procedures. • Excellent customer service ratings and was recognized as one of the top 80 performers in the company, highlighting my service within a diverse community. • Recruited to the community development team to lead community events focused on fostering a more robust relationship in neighborhoods served, building intergenerational wealth in communities that have not being served by other financial institutions.



World Market

• United States
• Retail
• 700 & Above Employee

• Retail Sales Manager

  • Jan 2006 - Jun 2013

  • Managed a team of 20+ diverse individuals with all daily operations of the business. • Was promoted to General Manager, having served in all leadership positions within the store operations level. • Maintained open communication with corporate partners to help drive creative business solutions. • Developed and trained customer service techniques that showcased the cultures of the global products sold.• Trained, developed, and promoted sales associates to take on other leadership positions within the store. • Developed and implemented training of the point of sale system that adhered with inventory and loss reduction policies. This training was used to update corporate training guides implemented at 300+ locations. • Tracked sales data weekly, making immediate nimble decisions to meet store goals. • Consistently maintained positive ratios to meet company standards and goals.