Experience

CDO Technologies, Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Program Manager 2

  • Aug 2022 - Present

  Client: U.S. Air Force, 78 ABW/SCPDS • Developed/implemented project plans; tracking Air Force Global Enterprise Tracking (AFGET) system. • Provided weekly/monthly reports outlining project statuses, budget, deliverables and milestones. • With for thought, managed budget expenditures and prepared program reports on current finances. • Go-to person for program, policies and procedures, ID steps for customer and team training. • Buck stopped here; led, managed and communicated to client, team member and stake holders. • Oversaw scheduling and general administrative oversight of assigned programs. • Keenly adapt; identified, assessed, mitigated, and communicated risk within assigned projects. Show less



Stellar Innovations & Solutions, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Lead, Robins Unique IT

  • Mar 2022 - Jul 2022

  Client U.S. Air Force, Air Force Life Cycle Management Center • Manages the 13-person AFLCMC Unique IT department IAW organizational policies and goals, in support of the C-5, C-17 & C-130 Mobility and Training Divisions. • Ensures proper functioning of the mobility and training divisions’ information processing system and makes upgrades as necessary. • Teams with division stakeholders; helping business operations utilize IT systems to improve efficiency. • Facilitator of technicians, enable team to keep computer equipment, hardware, and software updated to meet organizational needs, increasing readiness. • Plumb line of the standards, follows and necessitates compliance of appropriate DoD and USAF procedures of all skilled team members. • Executes plans, relying on extensive experience and judgment to accomplish USAF and corporate goals. • Leads, directs, and encourages growth in the diversely-skilled members of the team; enheartening members to pursue their greater selves. Show less



Mission Services LLC (MSI)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Automated Identification Technology Operations / Training Lead

  • Aug 2018 - Mar 2022

  Client: U.S. Air Force, 78th Air Base Wing • Inspires as force multiplier, oversee operations, and manages duties of personnel assigned to the AIT Technical Support Section; team cohesion and customer satisfaction at the forefront. • Maintenance Operation Center Visualizer (MOC Viz) SME, worked with MOC chiefs to bring work concepts to realistic automation; increasing efficiency of the operation centers. • ISD savvy, created a MOC Viz curriculum, empowering MOC chiefs, master schedulers and MOC controllers at three major AF Material Command locations. • Vetting newly coded software, guided software developers towards meeting and exceeding MOC Viz user expectation; numerous improvements implemented. • Go to person for all matters MOC Viz; requested directly by MOC members to provide clarification and mitigate concerns with the application; nearly 100 Remedy tickets opened and resolved. • Create technical instructions, objectively guiding technical support in accomplishing IT troubleshooting and equipment installations; minimal down time / quick in-service time, respectively. • Identifies and validates documents, designs, and code of Air Force Global Enterprise Tracking (AFGET) by developing test plans; ensuring software engineers fulfilled customer specifications. • Develop technical user guides for end users; documenting chronical/logical steps for use of all automated identification technology (AIT) applications. • Instructs and guides hundreds of end users; conducts AFGET end-user training, enable customers, and manage expectations of leadership. • Provides management with factually-based information via statistics and metrics for making decisions in the administrative and programmatic aspects of operations and management. Show less



Solutions Through Innovative Technologies, Inc. (dba STI-TEC)

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Equipment Specialist

  • Dec 2016 - Aug 2018

  Client: U.S. Air Force, Air Force Life Cycle Management Center • Focused on the aircraft maintainers, executed system validation activities related to implementation of the Interactive Electronic Technical Manual (IETM) application while judging, based on defined procedures and practices; identified and eliminated noted discrepancies. • Attentive to details, evaluated the completeness, correctness & compliance of technical order data documented in IETM, presenting a complete product to the thousands of depended mechanics. • Guideline focused, executed IETM code, ensured government specifications captured and S1000D standards met; guaranteeing international compliance. • Providing an eagle’s eye view, prepared validation-based reports, on results and provided recommendations to resolve deviations; leadership and team members, fully aware of progression. • Keen on team enrichment and continuous improvement, provided training to other equipment specialists; validating the intuitiveness of the IETM application. Show less



CSRA Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Technical Support Specialist

  • Sep 2016 - Dec 2016

  Client: U.S. Air Force, 78th Air Base Wing • Focused on simplifying possibly intimidating procedures, developed, and delivered instructions for AFGET, Maintenance Operation Center Visualizer (MOC Viz), and AMIC systems for users responsible for tracking of over 30,000 assets. • Attentive to the needs of all users, forecasted, scheduled, and lead classroom and worksite training sessions for all requiring AIT training in Arizona, Georgia, Oklahoma, Texas, and Utah. • Keeping leadership and team members abreast of statues, accomplished and delivered briefings and reports to team members at all levels of management. • Worked to support and achieve quality improvement in all products and services, injected lean, safety, security and health principles, practices, and procedures, continuously making improvements. Show less



Evanhoe

• United States
• Information Technology & Services
• 1 - 100 Employee

• Automated Identification Technologies (AIT) Training Lead

  • Nov 2012 - Sep 2016

  Client: United States Air Force, 78th Air Base Wing Responsible for the development of curriculum that provides a high level of training for users of the AF Global Enterprise Tracking (AFGET) and the Automated Material Issuing Center (AMIC) systems. Lead classroom and work-site training sessions with system end-users. Displays stewardship in accounting for entrusted assets belonging to the U.S Government. Administers customer service to the installations populous using AIT systems. Provides technical support by maintaining the real time location system components, managing web-based databases, installing/troubleshooting/maintaining asset vending systems and other tracking assets needed to account for customer controlled property. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Superintendent, Aircraft Maintenance Training

  • Nov 2010 - Oct 2012

  • Planned/organized/oversaw teams of training managers and aircraft maintenance instructors, responsible for the development, management, and execution of 375 specialty training and career development courses programs. • Big picture focused, developed and implemented or deployed short- and long-range training plans based on personnel employment cycles, contingency scenarios, and mission requirements. • A strengthening force, maintained training qualifications, certifications, and recurring certifications requirements of assigned personnel in accordance with DoD, Air Force, and other applicable directives. • Minimizing fear and anxiety, prepared/delivered documents and briefings securing understanding, resolving conflicts, and convey information relative to culture changes to leadership, team. • Base representative at USAF symposium; exchanged concepts, improved training procedures at home base and abroad Show less

• Scheduler/Registrar/Unit Training Manager

  • Sep 2009 - Nov 2010

  • Planned, directed, & organized the activities of the Aircrew Operations Training Wing for 200 International students (representing 25 nations). • Minimizing conflicts and inconsistencies; gathered and analyzed data, providing input to the development of training plans and requirements to all newly assigned members. • Mastering international training concepts, focused on Return on Investment (ROI), improved processes by developing plans for customized training, leadership skills and other requirements. • Acting as the U.S. training manager in a NATO environment, established/maintained relationships with Major Command, regional and local training providers; ensuring mission ready personnel. • Performing a pivotal role in the international school, established standard operational procedure (SOP) for coordinating course announcements, schedules, and requests for training. Show less

• Unit Training Manager/Unit Deployment Manager/Automated Equipment Custodian

  • Jul 2007 - Aug 2009

  Responsible for the development, management, and execution of director’s training program. Responsible for all phases of training required to include but not limited to mobilization of forces. Planned, directed, and organized the training activities for the staffs of the Commanders' Professional Development School, Defense Financial Management & Comptroller School, Air Force Human Resource Management School, the Air Force Chaplain Corps College and the Mission Support Directorate. Provided orientation and preliminary training/familiarization for newly assigned personnel. Developed and monitored individual training development for required training. Facilitated training courses Assist in fielding and statistically analyzing multiple critiques and surveys of more than 6000 students. Collected, organized, analyzed and compiled needed quantitative and statistical data for effective budgetary forecasting. Performed a variety of technical and administrative duties in support of continuing education. Corroborated college-wide information technology refurbishment programs for 7 schools and 72 courses. Expertly led training and the equipping of college warriors to ensure they were war-fighter ready. Developed and carried out short and long range training plans based on personnel employment cycles, contingency scenarios, and mission requirements. Responsible for planning and carrying exercises Show less

• Asst. Chief, Aircraft Maintenance Training Manager/Client Support Administrator

  • Jun 2003 - Jun 2007

  Responsible for the development, management, and execution of 375 specialty training and career development courses programs, to include planning, directing, and organizing the training activities for 900 aircraft maintainers, and other support personnel: Active Duty and Dept. of Defense employees. Developed and carried out short and long range training plans based on personnel employment cycles, contingency scenarios, and mission requirements. Established and monitored the training certification programs to ensure personnel achieved the necessary level of training required to meet mission requirements. Advised and provided guidance to the Commander on training policy and procedures. Developed metrics to ensure training readiness. Combined military training requirements, mobilization training requirements, and operational support training requirements to ensure proper training is conducted. Performed mission analysis to identify training shortfalls and worked to fill gaps by identifying and facilitating various types of training that include Tailored Training, On-the-job Training, Classroom Training, and/or Computer Based Training. Performed personnel skill assessments to identify training deficiencies and acted to re-mediate vulnerabilities. Maintained data in Oracle and Access based databases. Developed and monitored Fiscal Year Budget for training plan and projected funding requirements for long range training plan. Developed and updated training materials for tailored classroom instruction as necessary. Prepared and coordinated course announcements, scheduled, and requested for training. Accountable for training equipment and classroom. Provided internal and external customers timely, accurate and complete service in areas of responsibility. Maintained data in Oracle and Access based personnel databases. Served as automated systems custodian and system administrator. Show less

• Unit Training Manager/Group Training Scheduler

  • Jan 2001 - Jun 2003

  Responsible for training activities of more than 1700 aircraft maintainers assigned to the 366th Maintenance Group. Coordinates Air Educations and Training Command and local aircraft maintenance training courses. Coordinates lack of training capabilities with Air Combat Command and other applicable major commands (MAJCOMs). Monitors Core Automated Maintenance Systems (CAMS) training subsystems events and tracks deviations. Prepares, coordinates and publishes 366th Maintenance Training Flight's maintenance training events. Schedules and conducts monthly scheduling meetings. Prepare meetings minutes for unit distribution. Compiles statistical data summaries and prepares monthly status of training reports and briefing slides. Analyzes training data for trends and complies statistics for inclusion into higher headquarters reports. ADDITIONAL DUTY: Quality Control Inspector for Cargo Deployment Function (CDF) Show less

• Base Training Manager

  • Oct 1998 - Dec 2000

  Manages on-the-job training and education functions for over 4100 people assigned to 230 Air Force Joint and international units serving 23 managements levels and 65 senior raters in 29 countries spanning 4 continents. Consults and advises commanders and training managers on enlisted specialty training (EST) program administration. Conducts staff assistance visits to assess training management. Develops, maintains and coordinates classification actions. Reviews and corrects data in the Personnel Concept III (PC-III) system. Analyzes personnel records and extracts data for PC-III entry. Reviews and approves tuition assistance requests. Oversees the career development course (CDC) program, occupational survey program, officer and senior non-commissioned officer professional military education (PME) correspondence courses and distribution of promotion test reference materials. ADDITIONAL DUTY. Post Security Augmentee Show less

• Unit Training Manager/Client Support Administrator

  • Jan 1996 - Oct 1998

• Base Training Manager

  • Feb 1995 - Jan 1996

  Lead training managers in providing exceptional enlisted specialty training (EST) support to 5,500 enlisted members in 35 base units, 7 associated united and 18 field operating agencies. Develops, interprets and implements EST policies, directives and publications. Ensures Education and Training personnel are fully qualified on core duty requirements. Manages automated training systems products and the mandatory Career Development Course (CDC) program. Focal point for for USAF Job Inventories and Occupational Surveys. POC for EST matters in Personal Concept III (PC-III) and the for Weighted Airman Promotion System study material. ADDITIONAL DUTIES: Security Training and Ready (base security augmenter) and Reception Deployment Control Center Member. Show less

• Base Training Manager

  • Mar 1993 - Feb 1995



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Heating Systems Specialist

  • Feb 1989 - Dec 1992

  Installs and connects heating equipment and components, along with electrical and pneumatic components. Operates steam and hot water heating systems to ensure optimum use and efficient operations. Prepares boilers for inspection. Performs recurring maintenance by inspecting cleaning, lubricating and adjusting equipment and components. Repairs or replaces equipment or components as needed. Repairs piping and pipe fittings. Services equipment such as incinerators and nonelectric kitchen equipment insulation. Maintains tools and equipment by removing dirt and grease and lubricating metal parts to prevent rusting and corrosion. Maintains chemical treatment program. Performs other systems duties and directed. Show less



United Business Institute

• Decatur, Georgia, United States

• Telemarketer

  • Jun 1988 - Nov 1988

  Recruiting Students for school Recruiting Students for school



Bernard's Fashion, South DeKalb Mall

• Decatur, Georgia, United States

• Apparel Sales Associate

  • Jan 1988 - Nov 1988



Atlanta Journal-Constitution

• Newspaper Publishing
• 500 - 600 Employee

• Door to Door Sales Representative

  • Feb 1986 - Nov 1986