Jonathan Israel Hernández Hernández
Team Leader Service Desk at Triara- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Nuevo León, Mexico, MX
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Experience
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Triara
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IT Services and IT Consulting
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300 - 400 Employee
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Team Leader Service Desk
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Aug 2023 - Present
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Service Desk N2
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Jan 2021 - Sep 2023
• Creación de tickets acorde a la solicitud• Soporte a personal Interno• Seguimiento a solicitudes e incidentes• Creación de reportes• Escalación de tickets a especialistas o proveedores.• Creación de Tenant en Nube Telmex• Aprovisionar VM• Manejo de recursos en Nube Empresariales
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Education
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2016 - 2021
Universidad Tecnológica de la Huasteca Hidalguense
Ingeniería, Tecnología de la información
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