Experience

Blessed Sacrament Huguenot Catholic School
• United States
• Education Administration Programs
• 1 - 100 Employee
• Mathematics Teacher

  • Aug 2017 - Present


Capital One

• Egypt
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Software Engineer - Fraud Technology

  • Jan 2013 - Feb 2015

• Test Data Manager

  • Aug 2011 - Jan 2013

  • Define and execute process to monitor data governance policies and procedures to ensure data integrity and privacy, establish consistent data definitions, and monitor overall data quality for assigned data entities. • Ensure that data management methodologies include the steps, activities, and deliverables required to consistently achieve high data quality. • Work closely with work stream data owners and users to identify quality metrics and thresholds. • Ensure data stores and applications adhere to defined data management practices, policies, and procedures. • Support project delivery teams in their effort to adopt and execute on data management processes. • Identify and manage the resolution of data quality issues, such as uniqueness, integrity, accuracy, consistency, and completeness in a cost-effective and timely fashion. • Identify opportunities and implement solutions to increase team efficiency.



Dominion Due Diligence Group

• United States
• Environmental Services
• 100 - 200 Employee

• Project Manager and Construction Inspector

  • Feb 2007 - Jun 2011

  • Simultaneously manage 3 to 4 large reporting projects from inception to on-time delivery of final product to client • Gather and analyze large quantities of information to produce client ready project reports (Excel and Word templates) • Use Project Manager software to track project progress • Make decisions on in-flight projects to assure compliance with multiple Federal and State regulations • Use excellent communications skills with clients and stakeholders to make decisions that achieve stated goals • Developed process and job aids to streamline inspection sheets to reduce errors and omissions on complex reports • Developed tool to track and forecast travel cost to ensure lowest cost options were selected by engineering team • HUD Multi-Family Accelerated Processing (MAP) Cost /A&E Seminar • Fair Housing Act Accessibility Training • Principles of Environmental Site Assessments – ASTM E 1527-05



Centex

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Care Manager

  • Jun 2004 - Aug 2006

  • Establish and strengthen relationships with vendors to provide quick, collaborative solutions to customer issues • Fostering and maintaining relationships with customers to meet and exceed expectations • Developed and implemented process to track budget variance for department • Responsible for warranty project management for 140+ homes • Effective on-site problem mitigation and resolution • Responsible for management of triple constraints (scope, schedule, and budget) for work required within assigned area of operations • Perform quality control checks • Estimation and ordering of materials • Billing and invoicing • Field Managers Training Program • Construction Management Training • Customer Service Operations Training



Royal Homes of Virginia, Inc.

• Project Manager and Director of Roofing Division

  • Oct 2003 - May 2004

  • Accountable for 3.5M project portfolio • Schedule and coordinate subcontractors and vendors for 15+ concurrent projects • Provide direct supervision to subcontractors on-site • Develop and maintain production schedules • Quality assurance • Projects remained on or under budget • Manage project assets • Communications liaison for general contractor/developer and site subcontractors • Perform estimates and take-offs for all assigned projects • Manage transition of responsibilities to new project managers



First Market Bank

• United States
• Banking
• 1 - 100 Employee

• Financial Services Advisor

  • Jun 2001 - Mar 2002

  • Assess customer requirements for bank products and services through the Customer Relations Profitability Management Program and engage business partners to ensure a full service outcome • Manage key branch reports (Loan Originations, Fraud, Overdraft) • Identify red flags to detect fraud and protect the bank from loss • Participate in monthly conference calls and communicate operational or policy changes • 6/01-7/01 Financial Services/Bank Operations Training • Assess customer requirements for bank products and services through the Customer Relations Profitability Management Program and engage business partners to ensure a full service outcome • Manage key branch reports (Loan Originations, Fraud, Overdraft) • Identify red flags to detect fraud and protect the bank from loss • Participate in monthly conference calls and communicate operational or policy changes • 6/01-7/01 Financial Services/Bank Operations Training



U.S. Bank

• United States
• Legal Services
• 1 - 100 Employee

• Universal Banker

  • Jan 2001 - May 2001

  • Use knowledge of retail products and corporate philosophy and policy to turn service opportunities into sales. • Research and respond to customer inquiries regarding account information • Use excellent knowledge and understanding of Federal and State laws and regulations governing bank operations • 2/01-3/01 U.S. Bank Banker School • Use knowledge of retail products and corporate philosophy and policy to turn service opportunities into sales. • Research and respond to customer inquiries regarding account information • Use excellent knowledge and understanding of Federal and State laws and regulations governing bank operations • 2/01-3/01 U.S. Bank Banker School