Account Executive

• Aug 2023 - Present

USM has been an industry leader in environmentally-conscious metal processing and recycling. Our sustainable practices exceed environmental standards. Operating on 30 acres and with over a half a million square feet under roof combined with our extensive list of certifications and commitment to environmental responsibility, coupled with our excellent customer service, are what sets USM apart from other recycling companies. USM has grown from a single-service plant to the most dependable and capable recycling and processing center in North America. As an industry leader, USM’s unique vertical integration and decades of experience allow us to provide outstanding customer experience and superior recycling services. Show less

Regional Sales Manager

• Oct 2019 - Sep 2023

Build favorable business relationships with customers and actively manage all opportunities to grow and expand business with them. Created innovative ways to educate clients about products and services, including networking events. Initiated new sales routes to reduce driving time and increase efficiency, this lead to increase in sales. Established an innovative sals technique that generated and extended market saturation, and developed training protocols to lead sales team in utilizing same techniques. Work efficiently to ensure all customer requirements are clear, quotes created accordingly, sent on time, and followed up for conversation. Preserve up-to-date knowledge and information on equipment used and job site etiquette to effectively assist costumers with various product related concerns by providing accurate detail. Create customers bills and invoices, including itemized amount due for services. Execute billing tasks to ensure payment and record company data Show less

Server

• Jun 2020 - Apr 2023

Delivery Driver

• May 2019 - Sep 2019

Would deliver and pick up linens to rental houses in a time-sensitive manner. Would deliver and pick up linens to rental houses in a time-sensitive manner.

Server

• Aug 2015 - Sep 2019

Gained respect of managers and owners and had opportunity to transfer to Wilmington location, as well as training other employees at different locations around Charlotte, North Carolina. Dedicated to ensuring customer satisfaction by reamining accesible and friendly. Showed exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues. Gained respect of managers and owners and had opportunity to transfer to Wilmington location, as well as training other employees at different locations around Charlotte, North Carolina. Dedicated to ensuring customer satisfaction by reamining accesible and friendly. Showed exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.

Sales Service Representative

• Sep 2016 - Dec 2017

Showed customers extensive product knowledge, and conveyed value of products tailered to customers needs. Provided passionate customer service and selling in sneaker department. Promoted company programs including warranty sales, loyalty programs, private label credit cards, and other seasonal promotions. Showed customers extensive product knowledge, and conveyed value of products tailered to customers needs. Provided passionate customer service and selling in sneaker department. Promoted company programs including warranty sales, loyalty programs, private label credit cards, and other seasonal promotions.