Associate IT Specialist

• Jan 2022 - Present

Information Technology Specialist 2

• Feb 2020 - Oct 2020

- Setup/configure local and networked equipment such as laptops, phone, printers, and scanners. - Image new PC’s, Desktops, and Laptops. - Provide technical support to employees over phone, text and in person. - Troubleshoot all manner of technical issues including network, power and user permissions. - Update drivers and transfer employee profiles and data to new workstations. - Deploy large software packages to multiple computers and thoroughly testing each computer afterwards. - Assigning, tracking and managing assets tags with large amounts of new equipment. - Troubleshoot priority work stopping tickets in a speedy and thorough manner. Show less

FIXOID IT SERVICES & COMPUTER REPAIR

• Jan 2019 - Feb 2020

- Device software/hardware troubleshooting. - Assist customers and technicians in person and over the phone. - Business and home network installation and servicing. - Handle point-of-sale (POS) payment process and manage inventory systems. - Repair and testing electronic device failures and defects on devices including: Apple, Samsung, Motorola, LG, Huawei, HTC, Sony, and Google. - Responsibility to open and close the store daily. - Device software/hardware troubleshooting. - Assist customers and technicians in person and over the phone. - Business and home network installation and servicing. - Handle point-of-sale (POS) payment process and manage inventory systems. - Repair and testing electronic device failures and defects on devices including: Apple, Samsung, Motorola, LG, Huawei, HTC, Sony, and Google. - Responsibility to open and close the store daily.

Repair Technician/ Assistant Manager

• Aug 2015 - Sep 2018

- Responsibility to open and close the store daily. - Manage inventory. Purchase phones, parts, and accessories needed to repair phones. - Provide customer service and resolve customer issues. - Device software/hardware troubleshooting. - Business and home network installation and servicing. - Handle point-of-sale (POS) payment process and manage inventory systems. - Repair and testing electronic device failures and defects on devices including: Apple, Samsung, Motorola, LG, Huawei, HTC, Sony, and Google. Show less

SIGHT AND SOUND CINEMATOGRAPHY

• Jul 2014 - Nov 2015

- Organize, edit, and finalized video projects for weddings, commercials, and short movies. - Assist in production through collaboration with the editing team. - Organize, edit, and finalized video projects for weddings, commercials, and short movies. - Assist in production through collaboration with the editing team.