Client Success Manager

• Jun 2021 - Present

Platform Quality Analyst

• Feb 2021 - Jun 2021

Platform Quality Intern

• Jun 2020 - Feb 2021

National Account Manager

• Feb 2018 - Sep 2019

Brought on and developed key relationships with multi-national companies including Mondelez International Inc, and Kraft-Heinz to secure accounts that were overall valued at over $1,000,000. Led a team of 5 experienced sales people to ensure revenue targets were met -100K profit per month combined. Used various negotiation tactics in order to attain new contracted lanes while maintaining high company profit margins. Coordinated and cooperated with operations team to ensure fulfillment… Show more Brought on and developed key relationships with multi-national companies including Mondelez International Inc, and Kraft-Heinz to secure accounts that were overall valued at over $1,000,000. Led a team of 5 experienced sales people to ensure revenue targets were met -100K profit per month combined. Used various negotiation tactics in order to attain new contracted lanes while maintaining high company profit margins. Coordinated and cooperated with operations team to ensure fulfillment of 20+ daily shipment requests. Generated in depth sales reports and analysis for management to make resource allocation decisions and plans for future growth. Proved ability to excel in a fast paced role requiring strong attention to detail.

Account Manager

• Sep 2017 - Feb 2018

Researched new opportunities for company growth in untapped markets, generating pipeline of over 250 strong leads. Generated research driven presentations in order to attract new high potential clients resulting in the addition of 5 of the company’s highest grossing new clients - Kruger Products generated company’s highest revenue in first year. Exceeded management expectations in making 75+ sales calls per day.

Line Cook

• Jul 2016 - Jan 2017

Worked in a fast paced, teamwork setting while ensuring consistent excellent quality. Key responsibilities included participating in dinner service rush, assisting chefs with kitchen preparation, and effectively taking a leadership role in closing down the kitchen on a nightly basis. Worked in a fast paced, teamwork setting while ensuring consistent excellent quality. Key responsibilities included participating in dinner service rush, assisting chefs with kitchen preparation, and effectively taking a leadership role in closing down the kitchen on a nightly basis.

Student Business Consultant

• Sep 2016 - Dec 2016

Developed more proactive marketing communication practices with the Centre Wellington Community Foundation. Through researching and implementing best in class practices, gained strong understanding of marketing strategies and practices. With minimal funding, used creative marketing tools to help CWCF gain a strong hold in their community. Developed more proactive marketing communication practices with the Centre Wellington Community Foundation. Through researching and implementing best in class practices, gained strong understanding of marketing strategies and practices. With minimal funding, used creative marketing tools to help CWCF gain a strong hold in their community.

SALES & OPERATIONS

• Jun 2014 - Aug 2015

Oversaw and coordinated a team of 4 to ensure proper maintenance and upkeep of inventory. Organized team scheduling and delegated tasks in order to ensure that the shop was properly run at all times. Managed landscaper accounts and developed pricing structures in order to drive business growth. Professional management of these landscape accounts led to word of mouth recommendations and an increase in landscape accounts overall, from 9 to 13. Coordinated with management in order to… Show more Oversaw and coordinated a team of 4 to ensure proper maintenance and upkeep of inventory. Organized team scheduling and delegated tasks in order to ensure that the shop was properly run at all times. Managed landscaper accounts and developed pricing structures in order to drive business growth. Professional management of these landscape accounts led to word of mouth recommendations and an increase in landscape accounts overall, from 9 to 13. Coordinated with management in order to make inventory purchase decisions that would enhance future growth opportunities. Created and organized front of store displays for busy high-end flower shop. Designed and delivered customer flower arrangements valued at over $2,000. Show less Oversaw and coordinated a team of 4 to ensure proper maintenance and upkeep of inventory. Organized team scheduling and delegated tasks in order to ensure that the shop was properly run at all times. Managed landscaper accounts and developed pricing structures in order to drive business growth. Professional management of these landscape accounts led to word of mouth recommendations and an increase in landscape accounts overall, from 9 to 13. Coordinated with management in order to… Show more Oversaw and coordinated a team of 4 to ensure proper maintenance and upkeep of inventory. Organized team scheduling and delegated tasks in order to ensure that the shop was properly run at all times. Managed landscaper accounts and developed pricing structures in order to drive business growth. Professional management of these landscape accounts led to word of mouth recommendations and an increase in landscape accounts overall, from 9 to 13. Coordinated with management in order to make inventory purchase decisions that would enhance future growth opportunities. Created and organized front of store displays for busy high-end flower shop. Designed and delivered customer flower arrangements valued at over $2,000. Show less

Financial Accounting Tutor

• Sep 2014 - Mar 2015

Taught Accounting and Finance fundamentals to students at Guelph University, specializing in introductory and applied financial accounting. Tutored 5-10 students at a given time during the Fall and Winter semesters. Taught Accounting and Finance fundamentals to students at Guelph University, specializing in introductory and applied financial accounting. Tutored 5-10 students at a given time during the Fall and Winter semesters.