Experience

Subaru of Wichita
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Sales

  • Aug 2017 - Present

Elim
• China
• Medical Equipment Manufacturing
• Buyer

  • Sep 2009 - Jan 2017


Evolv services Ltd., New Delhi

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Trainer

  • Nov 2009 - Jan 2014

  I worked as a trainer for customer service agents for Kodak Printers. I coached and cultivated Evolv’s vision into the agents I was equipping. I promoted classroom workshops, on top job training and demonstrated customer satisfaction qualities. I worked as a trainer for customer service agents for Kodak Printers. I coached and cultivated Evolv’s vision into the agents I was equipping. I promoted classroom workshops, on top job training and demonstrated customer satisfaction qualities.



iEnergizer

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Manager

  • Dec 2005 - Dec 2009

  I conducted several promotional campaigns for our vendor company, British Airways. I served customers by helping them book tickets online and answering a variety of ticket related questions. I conducted several promotional campaigns for our vendor company, British Airways. I served customers by helping them book tickets online and answering a variety of ticket related questions.



Wipro Spectramind

• India
• Appliances, Electrical, and Electronics Manufacturing

• Customer Care Executive

  • Aug 2003 - Nov 2005

  I was the first contact between the customer and the companies I worked for (America Online, Wal*Mart Connect, and Compuserve). I would resolve questions and concerns from the client. I was also involved in the quality monitoring of outgoing and inbound calls. I was the first contact between the customer and the companies I worked for (America Online, Wal*Mart Connect, and Compuserve). I would resolve questions and concerns from the client. I was also involved in the quality monitoring of outgoing and inbound calls.