Experience

Summit Healthcare Regional Medical Center

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Director of House Supervisor/Float Team and Professional Development

  • Nov 2019 - Present

  United States I am a passionate nursing professional with many years of experience at the bedside and in nursing leadership. As a nursing leader, I am driven by producing results and forming strong relationships with colleagues, patients, and families. I thrive on process-improvement, operational efficiency, and helping others grow to meet their full potential.



Banner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Nursing- Clinical Care Operations

  • Aug 2015 - Nov 2019

  Gilbert, AZ • Responsible for the budget and managing productivity for six separate accounting units • Financial stewardship for nursing and support staff services with an emphasis on decreasing premium labor costs • Direct oversight of House Supervisors, staffing department, patient placement, SWAT team, interpreter services, patient transport, after-hours call center, traveler recruitment, and resource team • Manage winter surge planning including staffing and disaster planning • Created… Show more • Responsible for the budget and managing productivity for six separate accounting units • Financial stewardship for nursing and support staff services with an emphasis on decreasing premium labor costs • Direct oversight of House Supervisors, staffing department, patient placement, SWAT team, interpreter services, patient transport, after-hours call center, traveler recruitment, and resource team • Manage winter surge planning including staffing and disaster planning • Created tools and processes to manage facility occupancy rates of greater than 105% • Facility and System lead for many process improvements and evidence-based practice projects including inpatient throughput, recruitment and retention, ED to floor handoff, and interdepartmental collaboration • Responsible for process improvement, project management, and operational performance

• RN Sr. Manager

  • Feb 2013 - Aug 2015

  Mesa, AZ • Oversight of the busiest ED in Arizona caring for up to 140,000 patients annually • Implemented and drove facility and organizational change • Instituted processes to accommodate 30%-40% increase in volume over two-year period • Liaison between the ED and other departments throughout facility and system • Selection, development, and growth of RN managers • Selecting and facilitating on-boarding of new RNs and ED techs • Direct oversight of RN managers with greater than 200… Show more • Oversight of the busiest ED in Arizona caring for up to 140,000 patients annually • Implemented and drove facility and organizational change • Instituted processes to accommodate 30%-40% increase in volume over two-year period • Liaison between the ED and other departments throughout facility and system • Selection, development, and growth of RN managers • Selecting and facilitating on-boarding of new RNs and ED techs • Direct oversight of RN managers with greater than 200 direct reports • 24/7 responsibility for emergency services • Assisted with development and management of department budget • Lead for facility hand-off project

• RN House Supervisor

  • Sep 2010 - Feb 2013

  Gilbert, AZ • Close, frequent contact with Risk, Administration, and Security to resolve conflicts • Sr. Manager responsible for preparing and opening of new observation unit • Scored in the top 10 among leaders in Voice of the Employee Survey • Resolved patient concerns working closely with Service Excellence • Responsiveness Team leader for facility • Exceeded Expectations and Extraordinary Performer on reviews for three years • Daily oversight of SWAT, staffing, patient placement, and… Show more • Close, frequent contact with Risk, Administration, and Security to resolve conflicts • Sr. Manager responsible for preparing and opening of new observation unit • Scored in the top 10 among leaders in Voice of the Employee Survey • Resolved patient concerns working closely with Service Excellence • Responsiveness Team leader for facility • Exceeded Expectations and Extraordinary Performer on reviews for three years • Daily oversight of SWAT, staffing, patient placement, and other CCO office personnel • Worked closely with ED and nursing units to ensure timely ED throughput challenges

• Registered Nurse - Intensive Care/Emergency Department

  • Jul 2008 - Sep 2010

  Gilbert, AZ

• Registered Nurse Emergency Department

  • Jun 2007 - Jul 2008

  Phoenix, AZ



Citadel Care Center

• Licensed Practical Nurse

  • Sep 2006 - Jul 2007

  Mesa, AZ • Oversaw general medical care for 32 long-term and sub-acute patients • Medication administration • Patient and family education • Wound Care • Delegated and managed care provided by CNA's • Close work with patients, families, and case workers to develop plans of care



DR Wastchak LLC.

• Plan Review Manager

  • Apr 2003 - Sep 2006

  Tempe, AZ • Managed and instructed plan review coordinators • Worked with municipalities and utility providers to promote energy conservation • Weekly manager's meetings for quality control and company growth • Reviewed and modeled plans for new homes • Frequent contact and consultation with home builders • Doubled department revenue in two years through increased productivity and ingenuity • Created builder reports and invoices • Close contact with others in the office to solve and… Show more • Managed and instructed plan review coordinators • Worked with municipalities and utility providers to promote energy conservation • Weekly manager's meetings for quality control and company growth • Reviewed and modeled plans for new homes • Frequent contact and consultation with home builders • Doubled department revenue in two years through increased productivity and ingenuity • Created builder reports and invoices • Close contact with others in the office to solve and prevent problems Show less



Sunburst Shutters

• Assistant Wholesale Manager

  • Dec 2000 - Apr 2003

  Phoenix, AZ • Conducted in-home sales presentations • Managed company's largest account averaging over one million dollars per year • Contract writing for retail sales and wholesale accounts • Follow-up calls to ensure customer satisfaction • Hands-on/in-person resolution of customer concerns