Operations Analyst

• Jul 2022 - Present

Operations Analyst on the offers team. Processing of travel clinician offers and contracts. Operations Analyst on the offers team. Processing of travel clinician offers and contracts.

Operations Analyst

• Mar 2022 - Jul 2022

Insurance/Office Specialist

• Feb 2021 - Feb 2022

Drawing on my background in healthcare and relationship building, I supporta busy Podiatry office and its patients with insurance authorizations andverifications. I utilize my knowledge of the industry to complete allinsurance verifications and authorizations on time to maximizereimbursements and payments.A highlight of my achievements include:• Developed expertise with the VA system and secured 100% of VAauthorization and extension requests on time.• Navigated TrakNet Podiatry System to build, validate, and process 45+patient records per day.

Plumbing Associate

• Aug 2020 - Feb 2021

In this role, I focused on delivering excellent customer service to over 50shoppers per day while managing the inventory and merchandise for eightaisles per shift. While overseeing the plumbing, kitchen, and bath remodelsection, I prospected and secured sales averaging $5k per month. In this role, I focused on delivering excellent customer service to over 50shoppers per day while managing the inventory and merchandise for eightaisles per shift. While overseeing the plumbing, kitchen, and bath remodelsection, I prospected and secured sales averaging $5k per month.

Coding Specialist

• Jul 2016 - Jan 2020

Leveraging my history in the medical industry, I interpreted medicalrecords, coding manuals, and other documentation to assign ICD-19 and CPTprocedure codes for insurance billing with over 90% accuracy. I completedrelevant trainings and webinars to remain current on coding principles andnew regulations while ensuring the Center's billing and charges were enteredin HST Pathways in a timely manner. Leveraging my history in the medical industry, I interpreted medicalrecords, coding manuals, and other documentation to assign ICD-19 and CPTprocedure codes for insurance billing with over 90% accuracy. I completedrelevant trainings and webinars to remain current on coding principles andnew regulations while ensuring the Center's billing and charges were enteredin HST Pathways in a timely manner.

MOS

• Sep 2015 - Jul 2016

As the Medical Office Secretary for a large Medical Group, I maximizedreimbursement levels from insurance, patients, managed care companies, thirdparty payers and Medicare and collected all overdue charges and invoices. Inaddition, I organized the Otolaryngologist's schedule and patientappointments to ensure patients never waited longer than 10 minutes uponarrival. As the Medical Office Secretary for a large Medical Group, I maximizedreimbursement levels from insurance, patients, managed care companies, thirdparty payers and Medicare and collected all overdue charges and invoices. Inaddition, I organized the Otolaryngologist's schedule and patientappointments to ensure patients never waited longer than 10 minutes uponarrival.

Meaningful Use Administrator

• Apr 2013 - Sep 2015

I ensured Auburn Urgent Care completed and implemented all three stages ofMeaningful Use standards to comply with regulatory requirements and receiveincentive payments. I held myself responsible for conducting daily audits ofmedical records and insurance claims that resulted in a 97% reduction inerrors.

Assistant Office Manager

• Aug 2012 - Apr 2013

I co-managed the day-to-day operations of the Urgent Care facility andcompleted bookkeeping and payroll for 25 team members. In this position, Iupdated office poles that improved the receipt of invoice payments, trackedand ordered medical supplies, and completed license renewals for fourphysicians.

Intern

• May 2012 - Aug 2012

I mainly worked on Meaningful Use Certification and informational upkeep for that certification during my internship. Also, insurance claims processing, and general day to day office operations.

Intern

• Mar 2014 - May 2014

Policies and ProceduresEmergency Management Planning Electronic Health Record Assessment Policies and ProceduresEmergency Management Planning Electronic Health Record Assessment