Jonathan Fenwick

Service Manager at Firestone Complete Auto Care
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Contact Information
us****@****om
(386) 825-5501
Location
Hartford, Connecticut, United States, US
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Service Manager
      • Feb 2018 - Present

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Store Manager
      • Feb 2017 - Feb 2018

    • Store Manager in Training
      • Oct 2016 - Feb 2017

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Recruiter
      • Nov 2015 - Mar 2016

      Technical Recruiter • On a weekly basis made 150-200 cold calls to potential candidates• In the first couple minutes build a relationship in order to fill their trust you are working for them to find their next career• Honed ability to determine needs and desires for candidates in a high pressure time line• Used strong organizational skills to keep multiple candidates in constant contact and up to date with status for interviews, feedback and other potential opportunities Technical Recruiter • On a weekly basis made 150-200 cold calls to potential candidates• In the first couple minutes build a relationship in order to fill their trust you are working for them to find their next career• Honed ability to determine needs and desires for candidates in a high pressure time line• Used strong organizational skills to keep multiple candidates in constant contact and up to date with status for interviews, feedback and other potential opportunities

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Branch Manager
      • Nov 2014 - Sep 2015

      • Created daily planning of vehicle movement and availability• Implemented and designed operational plans to drive employee development, increase income and decrease costs• Trained and mentored staffing up to 5 employees• Often had to adjust under pressure to reallocate fleet resources to meet customer and company needs• Outside sales with local business’ to acquire new and build existing relationships

    • Assistant Manager
      • Mar 2014 - Nov 2014

      • Worked at the Detroit Metro Airport location; which services upwards of 1000 plus transactions daily • Trained and mentored staffing up to 25 employees. This included training and developing management trainees in sales and preparation for their management exam• Fleet maintenance: as a part of a management team helped oversee the check in process of vehicles for damage and overall condition• Fleet organization: used knowledge of reservation needs to create a plan to organize lot to reflect those. As well as communicating to management and sales teams• Customer service: while as an assistant manager was a part of the branches highest customer service score in over 12 months, this included helping keep the team working hard and honestly with regular meetings and development in order to build an environment customer focused

Education

  • Oakland University
    Bachelor's degree, Psychology
    2009 - 2012

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