Experience

Alabama Farm Credit ACA

• United States
• Banking
• 1 - 100 Employee

• Branch Manager Commercial Lender

  • May 2023 - Present

  Generates new loan business, services existing loans and manages the loan portfolio of assigned office. Completes loan analyses within the guidelines and policies of the association. Processes and approves loan requests within the limits of delegated authority and in accordance with association guidelines. Prepares and submits loan requests that exceed delegated lending authority to the appropriate management level along with recommendation for approval or rejection. Generates new loan business, services existing loans and manages the loan portfolio of assigned office. Completes loan analyses within the guidelines and policies of the association. Processes and approves loan requests within the limits of delegated authority and in accordance with association guidelines. Prepares and submits loan requests that exceed delegated lending authority to the appropriate management level along with recommendation for approval or rejection.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Branch Manager

  • Aug 2021 - Jun 2023

  Act as the standard bearer of Chase and create a world-class customer experience Partner with tellers to make every entrance into the branch a warm and welcome one Assist bankers and partners in maintaining customer relationships Educate clients on how to use our digital platforms to bank and invest when, where and how they want Build partnership with local businesses to build brand in local market area through strong community involvement Build relationships by promoting a client/customer centered organization and proactively addresses customer needs Create an environment that encourages team members to provide an exceptional customer experience; and a dynamic and engaging culture Address client issues promptly and effectively Manage and coach branch employees to engage customers Actively identify, coach, develop, motivate and support employees so that they can provide superior service to every customer Work with individual bankers and tellers to identify customer needs Bring out the best in the branch employees by providing training, coaching, and motivation Promote a strong control environment to evaluate, manage and conduct new and existing business by adhering to risk/control expectations, procedures and processes Drive deposits & investments growth for the branch Create branch-specific strategies to grow the business Use reporting to identify high potential and at-risk customers Partner with bankers in cultivating new and existing deposits Work with partners, including financial advisors and home lending advisors, to grow investments Improve revenues and expenses and grow the business, while exceeding customer expectations Show less



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Branch Manager

  • Sep 2014 - Feb 2019

  Responsible for maintaining an operationally efficient and compliant branch •Conduct outside sales efforts commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships •Provide leadership and staff development through the execution of iConnect - the Region's Sales, Service and Coaching process •Responsible for ensuring all business transactions and practices within span of control comply with all regulations and the Regions Code of Conduct •Responsible for keeping branch in compliance with all bank policies, procedures and internal audits Show less



BB&T

• United States
• Financial Services
• 700 & Above Employee

• Financial Center Leader

  • May 2009 - Sep 2014

  Responsible for the overall performance of Branch with an emphasis on retail and business lending, deposit growth, and non-interest income generation. Effectively manage one hundred million deposit portfolio Effectively manage twenty million dollar loan portfolio Initiate and develop long term client relationships by offering service in person or by telephone in order to ensure that client’s needs are met on a consistent basis. Responsible for helping clients achieve financial success by being an expert in financial services, and identifying client needs. Provide supervision to the branch sales team to ensure that all branch sales efforts are met. As Financial Center Leader other responsibilities include offering encouragement and guidance to members of the branch team by providing quality leadership, and coaching to ensure that all branch operations are in compliance with company policy Show less



Wachovia Corp

• United States
• Financial Services
• 1 - 100 Employee

• Finanacial Specialist

  • Jun 2005 - Apr 2009

  Work to provide long term advisory relationships with bank clients by analyzing client’s needs and achieving results that are of client’s best interest. Develop sales strategies to further deepen and enhance customer relationships. Use consultative sales approach and expertise of bank procedure to ensure that every customer experience is positive by using leadership to generate enthusiasm among financial center employees. Responsible for achieving all branch goals, and growing book of business. Responsible for mentoring and improving team member performance through coaching. Actively participative in civic organizations in order to maintain good relationship with the community that I serve. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Petty Officer Second Class

  • Jun 1998 - Jun 2002

  Lead member of thirteen man communication division on board USS Halyburton. Member of ships small arms coordination team, successfully completed Radio Communications, Fire Fighting, and Small Arms Coordination schools. Lead member of thirteen man communication division on board USS Halyburton. Member of ships small arms coordination team, successfully completed Radio Communications, Fire Fighting, and Small Arms Coordination schools.