Jonathan Dishy
Help Desk Technician at OT Group- Claim this Profile
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Topline Score
Bio
Michael M.
Jon is an excellent all round employee and it was a pleasure working with him. Any company would be lucky to have him!
Michael M.
Jon is an excellent all round employee and it was a pleasure working with him. Any company would be lucky to have him!
Michael M.
Jon is an excellent all round employee and it was a pleasure working with him. Any company would be lucky to have him!
Michael M.
Jon is an excellent all round employee and it was a pleasure working with him. Any company would be lucky to have him!
Experience
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OT Group
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1 - 100 Employee
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Help Desk Technician
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Jan 2021 - Present
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Strongco
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Canada
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Construction
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200 - 300 Employee
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IT Support Specialist
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May 2013 - Jan 2019
-Communicated and resolved issues for staff across Canada-Imaged and repaired damaged computer systems-Maintained virtual machines using Citrix and VMware-Remotely assisted off-site users with technical issues-Analyzed and repaired malware infections-Managed end user backups and recovery-Prioritized during busy work hours-Provided after hours support-Developed scripts to automate tasks-Implemented documentation for support processes-Helped train jr. staff on procedures-Received positive feedback for support calls
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Education
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Sheridan College
Mobile Computing, Computer Science -
Sheridan College
Diploma, Computer Programming