Product and Projects Manager

• Jul 2022 - Present

Technical Sales

• May 2014 - Jul 2022

Transport Planner

• Nov 2012 - Apr 2014

Payroll Assistant

• Jul 2012 - Sep 2012

Handling all initial payroll related queries via phone, email or post * Taking ownership of queries and seeing them through to completion * Diagnosing and escalating inquiries where necessary to relevant manager or supervisor * Dealing tactfully and professionally with difficult pay related inquiries * Dealing with all queries within set time frame and adhering to set vocal templates. * Keeping up to date with latest payroll policy to update employees where necessary Handling all initial payroll related queries via phone, email or post * Taking ownership of queries and seeing them through to completion * Diagnosing and escalating inquiries where necessary to relevant manager or supervisor * Dealing tactfully and professionally with difficult pay related inquiries * Dealing with all queries within set time frame and adhering to set vocal templates. * Keeping up to date with latest payroll policy to update employees where necessary

Bar Staff / Waiter

• Sep 2010 - Jan 2012

Responsible for running the bar and being the first point of contact with the customers * Helping coordinate and manage group bookings * Dealing tactfully with a wide range of people often under the influence of alcohol * Maintaining a positive and calm atmosphere in the pub even during busy periods, including high tension football games Responsible for running the bar and being the first point of contact with the customers * Helping coordinate and manage group bookings * Dealing tactfully with a wide range of people often under the influence of alcohol * Maintaining a positive and calm atmosphere in the pub even during busy periods, including high tension football games

Production Lighting Assitant

• Sep 2009 - Feb 2010

Responsible for transport and set-up of lighting equipment for events ranging from local centres to the O2 arena * Assisting in the design of lighting layouts for events * Assisting with lighting maintenance and alterations * Responsible for meeting with, and coordinating operations with affiliate companies Responsible for transport and set-up of lighting equipment for events ranging from local centres to the O2 arena * Assisting in the design of lighting layouts for events * Assisting with lighting maintenance and alterations * Responsible for meeting with, and coordinating operations with affiliate companies

Bar Staff / Waiter

• Apr 2008 - Feb 2009

As above As above

Ski Instructor

• Nov 2006 - Apr 2007

Ski School Instructor; Keystone Ski and Ride School, Vail Resorts, Colorado * Maintaining a constant, high level of customer service on and off the mountain to reflect positively back at the ski school and all its representatives * Responsible for the safety and management of classes of (12-14) skiers of all ages (3+). * Providing sufficient feedback to students (students parents) to allow the students to continue to improve their abilities Often aided with on-mountain maintenance: including pistes, chairlifts, barriers and warning signs Show less

Quality Assurance Tester

• May 2005 - Jan 2006

Maintaining a high attention to detail to identified countless errors and bugs in many successful EA game titles * Often participating in joint UK/USA gaming events to test and analyze the EA test servers * Completing countless Alpha (early game version) check-lists to ensure no release deadlines were missed Maintaining a high attention to detail to identified countless errors and bugs in many successful EA game titles * Often participating in joint UK/USA gaming events to test and analyze the EA test servers * Completing countless Alpha (early game version) check-lists to ensure no release deadlines were missed

Shop Supervisor

• Apr 2004 - Jan 2005

Maintaining an excellent level of customer service * Shop cleanliness and maintenance * Cash handling * Marketing and appearance of the store * Stock handling and any other task needing done * Worked also from Maintaining an excellent level of customer service * Shop cleanliness and maintenance * Cash handling * Marketing and appearance of the store * Stock handling and any other task needing done * Worked also from

Sales Assistant

• Oct 2003 - Mar 2004

Ensuring a constant, high level of customer service * Store maintenance and cleanliness * Stock handling Ensuring a constant, high level of customer service * Store maintenance and cleanliness * Stock handling

Sales Assistant

• Feb 2003 - Oct 2003

Bar Staff

• Oct 2002 - Jan 2003

Responsible for running and maintenance of bar and crèche area * Cashing up at shift end * Security and locking up Responsible for running and maintenance of bar and crèche area * Cashing up at shift end * Security and locking up