Jonathan De Bruin

Mac Support Specialist at Conosco
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • English -
  • Afrikaans -

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Bio

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Credentials

  • Jamf Certified Associate Exam - English
    Jamf
    Apr, 2022
    - Nov, 2024
  • Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure 2017
    Microsoft
    Mar, 2017
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 2014
    - Nov, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Apr, 2014
    - Nov, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Apr, 2014
    - Nov, 2024
  • MCITP: Enterprise Administrator on Windows Server 2008
    Microsoft
    Jan, 2013
    - Nov, 2024
  • MCITP: Enterprise Administrator on Windows Server 2008
    Microsoft
    Jan, 2013
    - Nov, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Jan, 2013
    - Nov, 2024
  • MCTS: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft
    Nov, 2012
    - Nov, 2024
  • MCTS: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft
    Oct, 2012
    - Nov, 2024
  • MCTS: Windows Server 2008 Active Directory, Configuration
    Microsoft
    Sep, 2012
    - Nov, 2024
  • MCTS: Windows 7, Configuration
    Microsoft
    Jul, 2012
    - Nov, 2024
  • MCTS: Windows 7, Configuration
    Microsoft
    Jul, 2012
    - Nov, 2024
  • MCITP-EA
    I.T.C.A
  • MSCA
    -

Experience

  • Conosco
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Mac Support Specialist
      • Nov 2021 - Present

      Technical support to clients with Mac’s remotely.Assisting the Escalation Mac Support Specialist with Mac related projects.

    • Onboarding Specialist
      • Nov 2020 - Nov 2021

      Providing the initial go-live weeks dedicated support to new clients.Being the initial contact point for new clients when they are needing support.Become familiar with client systems.Assist the systems team which includes the monitoring, backup and other internally managed platforms to ensure the smooth-running of client and internal infrastructure.

    • First Response Support Engineer
      • Aug 2014 - Nov 2020

      Take phone calls from end users.Troubleshoot & resolve Microsoft Windows based issues.Configure users & groups in Active Directory.Configure users & groups in the Google admin centre.Configure Mimecast policies.Monitor client servers and network devices in Centreon.

Education

  • Carter High School
    Bachelor's Degree, Geography and Science
    2007 - 2012

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