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Experience

    • United States
    • 1 - 100 Employee
    • Head Coach
      • Jun 2019 - Present
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Project Lead
      • Aug 2020 - Dec 2020
    • United States
    • Restaurants
    • 700 & Above Employee
    • General Manager
      • Sep 2019 - Aug 2020
    • Real Estate
    • 1 - 100 Employee
    • Instructor
      • May 2018 - Jun 2020
    • General Manager
      • Nov 2018 - May 2019

      Recruit, interview, hire, train, supervise hourly staff members, key holders, and assistant managers. Review budgets weekly, P & L monthly, place orders for food, beverage, supplies, and merchandise, while updating and adjusting par levels. Ensure that health & safety, hygiene, licensing remain compliant. Create a schedule for the managers, hourly cast members, and the game room service techs. Recruit, interview, hire, train, supervise hourly staff members, key holders, and assistant managers. Review budgets weekly, P & L monthly, place orders for food, beverage, supplies, and merchandise, while updating and adjusting par levels. Ensure that health & safety, hygiene, licensing remain compliant. Create a schedule for the managers, hourly cast members, and the game room service techs.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Operations Manager, Retail 2
      • Oct 2007 - Aug 2015

      I am responsible for scheduling employees within the proposed budget; I also review as well as update the sales projections on a day to day basis. Other duties include but are not limited to the following: review and post invoices, update and maintain pricing of all product inventory, weekly inventory, daily line checks, daily production calls, review staffing levels and make adjustments based on revised sales projection, and count and track all bank funds. Our main priority is to develop student staffing, build sales and Ensure Total Guest Satisfaction. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Culinary Manager
      • Jan 2003 - Oct 2007

      Certified in the following areas: National Restaurant Association Serve Safe Essentials, Romano’s Macaroni Grill Restaurant Management, and Brinker International Management. I am responsible for scheduling employees within the proposed budget; I also review as well as update the sales projections on a day to day basis. Other duties include but are not limited to the following: review and post invoices, update and maintain pricing of all product inventory, weekly inventory, daily line checks, daily production calls, review staffing levels and make adjustments based on revised sales projection, and count and track all bank funds. Of course our main priority is to build sales and Ensure Total Guest Satisfaction. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Service Manager
      • Mar 2000 - Jan 2003

      Certified in Applebee’s Restaurant Management, Front of House Trainer and Back of House Trainer. Set up, update, and maintain ordering pars, measure, record and input all inventory so that month end inventory reports can be generated. Review reports, run payroll on a bi-weekly basis, implement and update any menu changes. Ensure that guests are receiving the best possible service, through communication with both the Front of House and the Back of House employees, and stay visible for all of our guest so that we may make new Neighbors and WOW!!!! Our guests. Show less

    • Hospitality
    • 1 - 100 Employee
    • Front Desk Manager
      • Mar 1999 - Feb 2000

      System Administrator for the Hotel reviewed and implemented the GEAC Property Management System. Available 24 hours a day to resolve problems, guest issues or emergencies. Review, update, and organize schedules and staffing in order to exceed Guest Satisfaction. System Administrator for the Hotel reviewed and implemented the GEAC Property Management System. Available 24 hours a day to resolve problems, guest issues or emergencies. Review, update, and organize schedules and staffing in order to exceed Guest Satisfaction.

    • United States
    • Retail
    • Front Desk Assistant Manager
      • Jan 1996 - 1999

      Review individual guest charge accounts, calculated, prepared, and processed charge backs to guest accounts. Issued room assignments to all VIP’s, Groups and nightly guests. Handled guest opportunities and guest appeasement challenges to ensure total guest satisfaction. Review individual guest charge accounts, calculated, prepared, and processed charge backs to guest accounts. Issued room assignments to all VIP’s, Groups and nightly guests. Handled guest opportunities and guest appeasement challenges to ensure total guest satisfaction.

Education

  • California Intercontinental University
    In Progress, Business Administration and Management, General
    2017 - 2019

Community

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