Experience

French embassy in Denmark

• Consular agent

  • Mar 2019 - Present

  As first point of contact in the consulate, I manage administrative applications (passport, visa...), emergency matters and I am responsible for handling the register of French citizens living in Denmark. Some of my tasks are inter alia to train new employees and take part of the holding of French elections. As staff representative, I also take part of the discussions regarding general matters in the embassy such as working conditions, wages increase, restructuring etc. As first point of contact in the consulate, I manage administrative applications (passport, visa...), emergency matters and I am responsible for handling the register of French citizens living in Denmark. Some of my tasks are inter alia to train new employees and take part of the holding of French elections. As staff representative, I also take part of the discussions regarding general matters in the embassy such as working conditions, wages increase, restructuring etc.



Kiin Kiin To Go

• Coordinator

  • Sep 2016 - Apr 2018

  I was in charge of the logistics facilitating orders between customers and kitchen staff to ensure an efficient execution. My role was to ensure the good functioning of the restaurant by : • Managing incoming orders (6 web-based platforms, calls and on the spot) • Coordinating orders, staff and partners to ensure customer satisfaction • Solving arising problems and providing solutions to clients and delivering partners • Counting the daily revenues and reporting to manager when necessary • Training new or on-trial employees • Communicating both in Danish and English with customers Show less



De Forende Dampvaskerier

• Denmark
• Facilities Services
• 200 - 300 Employee

• Cultural Analyst

  • Apr 2017 - Apr 2017

  Part of a student team, we were analysing cultural issues in order to provide solutions regarding inclusiveness to the department manager. Part of a student team, we were analysing cultural issues in order to provide solutions regarding inclusiveness to the department manager.


Aroii
• Civic and Social Organizations
• Waiter

  • Jul 2016 - Sep 2016


Marks & Spencer

• Customer's Assistant

  • Dec 2012 - Aug 2015

  Tasks: - Managing the cash register and transactions. - Advising an international clientele about British products. - Ensuring the respect of M&S standards and values. - Training new employees. - Utilizing stock programs in order to complete inventories, fix accounts errors and issue reports Tasks: - Managing the cash register and transactions. - Advising an international clientele about British products. - Ensuring the respect of M&S standards and values. - Training new employees. - Utilizing stock programs in order to complete inventories, fix accounts errors and issue reports



Deci-Belles

• France
• Human Resources Services
• 1 - 100 Employee

• Host

  • Aug 2012 - Nov 2012

  Tasks: - Checking the validity of entrance tickets in events such as Le salon de l'automobile (Auto show), and Le salon de la coiffure (Hairdressing show). Tasks: - Checking the validity of entrance tickets in events such as Le salon de l'automobile (Auto show), and Le salon de la coiffure (Hairdressing show).



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Cashier

  • Sep 2011 - Jan 2012

  Tasks: - Self-managing the cash register, transactions and customer compliance. - Assisting sales representatives Results: - Mastering of the different transactions and tax refund processes. - Systematic approach in seeking information for customer's compliance and sales assistants' portfolio. - Responsibility and accountability for money handling. Tasks: - Self-managing the cash register, transactions and customer compliance. - Assisting sales representatives Results: - Mastering of the different transactions and tax refund processes. - Systematic approach in seeking information for customer's compliance and sales assistants' portfolio. - Responsibility and accountability for money handling.



Swatch

• United States

• Cashier

  • Feb 2011 - Sep 2011

  Tasks: - In charge of the management of the cash register and transactions - Providing customer service to an international clientele Tasks: - In charge of the management of the cash register and transactions - Providing customer service to an international clientele



Tru Trussardi

• Italy
• Retail

• Sales Assistant

  • Nov 2010 - Jan 2011

  Tasks: - Advising customers about the displayed collection and promoting coming ones. - Taking care of stock replenishments and merchandising Tasks: - Advising customers about the displayed collection and promoting coming ones. - Taking care of stock replenishments and merchandising



Reyan'Events Agency

• France
• Events Services

• Host and Model

  • Jun 2010 - Sep 2010

  Tasks: - Hosting different events as model or part of the staff (entrance, cloakroom) Results: - Improvement of my skills in team work, stress management and self-confidence. - My relational skills fostered the procurement of a contract to represent Bruno Flaujac Hair Salons for 2010 and be part of the runway presenting the new hairstyle collection. Tasks: - Hosting different events as model or part of the staff (entrance, cloakroom) Results: - Improvement of my skills in team work, stress management and self-confidence. - My relational skills fostered the procurement of a contract to represent Bruno Flaujac Hair Salons for 2010 and be part of the runway presenting the new hairstyle collection.



ELF Gas Station (Total)

• Multi-skilled employee

  • Aug 2008 - Feb 2010

  Tasks: - Responsible for the management of the gas station in terms of cleanliness, reception of stock, assisting customers, solving arising problems and processing transactions. Results: - Customer service - Organisation - Communication - Thoroughness in handling cash flows Tasks: - Responsible for the management of the gas station in terms of cleanliness, reception of stock, assisting customers, solving arising problems and processing transactions. Results: - Customer service - Organisation - Communication - Thoroughness in handling cash flows


Municipality of Balma
• Summer employee

  • Jul 2007 - Aug 2007