Experience

Breckenridge Distillery

• United States
• Wine & Spirits
• 1 - 100 Employee

• Information Technology Manager

  • Jun 2019 - Present

  ● Sole onsite resource supporting all aspects of IT infrastructure ● Migrated non-AD environment to Azure AD / G Suite federated SSO environment ● Deployed 3 location Ubiquiti based network, site-to-site VPN ● Sole project manager for multiple efforts: • Streamlined production workflows with MRP from paper process • Revamp and redeploy of main website • Training program for new managers ● Sole onsite resource supporting all aspects of IT infrastructure ● Migrated non-AD environment to Azure AD / G Suite federated SSO environment ● Deployed 3 location Ubiquiti based network, site-to-site VPN ● Sole project manager for multiple efforts: • Streamlined production workflows with MRP from paper process • Revamp and redeploy of main website • Training program for new managers



Red Bull Distribution Company

• Denver, Colorado

• Technical Analyst

  • Mar 2018 - Jun 2019

  ● ERP specialist for RBDC (distribution arm of Red Bull North America) ● Worked closely with Sales / Finance teams to build and improve custom reports, leveraging various reporting engines as well as custom SQL. Major monthly sales report execution time increased by 10000% (multiple hanging subqueries) ● End-to-end deployment of new releases of ERP solution via piloting, testing, support, and field validation ● ERP specialist for RBDC (distribution arm of Red Bull North America) ● Worked closely with Sales / Finance teams to build and improve custom reports, leveraging various reporting engines as well as custom SQL. Major monthly sales report execution time increased by 10000% (multiple hanging subqueries) ● End-to-end deployment of new releases of ERP solution via piloting, testing, support, and field validation



StarRez, Inc.

• United States
• Software Development
• 200 - 300 Employee

• Senior Technical Support Consultant (Team Lead)

  • Jun 2015 - Nov 2017

  • Provided technical support to customer IT teams utilizing in-house developed software (booking engine & student life related modules) • Deployed in-house developed software as on premises deployments, AWS hosted deployments, and Azure deployments. • Worked with development team to analyze performance and provide solutions in the form of improved database performance (index adjustment, query performance analysis, stored procedures, etc) • Managed a team of 11 technicians and coordinated across 3 continents with my counterparts in the overseas offices. • Management duties such as resume review, technical testing of candidates, participating in hiring decisions, training of new employees, mentorship, monthly reviews, and weekly checks of key performance indicators. Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Analyst

  • Oct 2013 - May 2015

  Provided incident management and response for The Walt Disney Company and subsidiaries (ABC Television networks, ESPN, Walt Disney Parks & Resorts, Disney Consumer Products, Disney Online). This includes testing, remediation, and gathering information about an issue and sending executive communications to any and all segments the issue impacts. Testing of production and test environments daily to ensure availability to the company. RDP and SSH into Linux and Windows Production servers to address and resolve performance issues. Worked with ABC and ESPN for heightened monitoring of events such as: FIFA World Cup, The Oscars and ABC UpFront. Show less



Rasmussen University

• United States
• Education Administration Programs
• 700 & Above Employee

• Support Specialist

  • May 2011 - Feb 2013

  IT support for staff & students of all campuses (20,000+ students), Support 26 partner schools through our DeltakEDU arm, such as Purdue, Boston College, Utica College and more Supporting Citrix, GDP, Microsoft Office Enterprise, Active Directory, Blackboard, Angel LMS, eCollege, Engage among other software packages Fielded chats, calls and emails simultaneously IT support for staff & students of all campuses (20,000+ students), Support 26 partner schools through our DeltakEDU arm, such as Purdue, Boston College, Utica College and more Supporting Citrix, GDP, Microsoft Office Enterprise, Active Directory, Blackboard, Angel LMS, eCollege, Engage among other software packages Fielded chats, calls and emails simultaneously



University of Florida

• United States
• Higher Education
• 700 & Above Employee

• Technical Backup

  • Oct 2008 - Dec 2010

  Supervisor of all UF Help Desk student staff and technical support staff, about 14 positions at any time; Advanced knowledge of university network systems and hardware configurations Specialist in wireless and wired networking using 802.11x, IP, and MAC authentication modalities Maintained repair bay of up to 4 laptops/computers at a time for hardware servicing Supervisor of all UF Help Desk student staff and technical support staff, about 14 positions at any time; Advanced knowledge of university network systems and hardware configurations Specialist in wireless and wired networking using 802.11x, IP, and MAC authentication modalities Maintained repair bay of up to 4 laptops/computers at a time for hardware servicing



.decimal, LLC

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Engineer I

  • May 2007 - Aug 2007

  Firm specializing in radiology apertures for cancer patients, with individualized parts based on radiographical scans of tumorous bodies, translated to part geometry on-the-fly. Worked in Product Development doing testing for developing in house created software that would improve workplace efficiency and allow for new product lines to be developed. Developed documentation for FDA compliance Firm specializing in radiology apertures for cancer patients, with individualized parts based on radiographical scans of tumorous bodies, translated to part geometry on-the-fly. Worked in Product Development doing testing for developing in house created software that would improve workplace efficiency and allow for new product lines to be developed. Developed documentation for FDA compliance