Jonathan Bird

Infrastructure Analyst at The Midcounties Co-operative
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Contact Information
us****@****om
(386) 825-5501
Location
Coventry, England, United Kingdom, UK
Languages
  • English -
Skills

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Bio

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Credentials

  • Microsoft Office 365
    Quanta Training Ltd
    Oct, 2019
    - Nov, 2024
  • Programming in HTML5 with JavaScript and CSS3
    Microsoft
    Jul, 2019
    - Nov, 2024
  • HTML5/CSS
    Udemy
    Apr, 2019
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    PEOPLECERT
    Mar, 2016
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Jul, 2011
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jul, 2011
    - Nov, 2024
  • MTA: Networking Fundementals
    Microsoft
    Jul, 2011
    - Nov, 2024
  • MTA: Windows Operating System Fundementals
    Microsoft
    Jul, 2011
    - Nov, 2024

Experience

  • The Midcounties Co-operative
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Infrastructure Analyst
      • Nov 2019 - Present

    • Senior Application Support Analyst
      • Feb 2017 - Nov 2019

      Senior Application support analyst for Midcounties Cooperative Energy. I specialised in Documaker but have a great knowledge in batches/SQL/Linux and supporting the Oracle platform.

    • Application Support Analyst
      • Mar 2015 - Feb 2017

      Got promotion from Service Desk to Application Support Analyst

    • Service Desk Analyst
      • Jul 2013 - Mar 2015

      Working as a Service Desk Analyst for the Midcounties Co-operative

  • PCMS Group
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Analyst
      • Aug 2011 - Jul 2013

  • Zenos IT Training
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Trainee
      • Feb 2011 - Jul 2011

      Zenos IT Training (Pearson in Practice ATA) February 2011 – July 2011 (5 months) Zenos was a five month high intensity IT apprenticeship - Advanced Apprenticeship in IT, Software, Web and Telecoms Professionals • Vendor Qualifications - Microsoft Certified Technology Specialist: 70-680 (Windows 7) Microsoft Technology Associate (MTA): 98-366 (Networking fundamentals) Microsoft Technology Associate (MTA): 98-349 (Operating systems, XP WIN7) CompTIA A+ (220-701, 220-702) • Diagnosis of hardware and software faults and fix them with a consistent troubleshooting method, working in teams and individually • Working to policies and procedures • Active Directory – Creating users/groups, resetting passwords, Group Policy • Virtual Machines – Creating/Installing • Windows Deployment/Migration – WET, USMT, WDS Show less

Education

  • Caludon Castle School
    High School, GCSE
    2004 - 2009

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