Jonathan Armoto
System Engineer at Premium Mortgage Corporation- Claim this Profile
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Topline Score
Bio
Jeff McCarthy
Jonathan is a great technical resource to have. He can resolve any desktop or notebook problem. Jonathan also led our Microsoft Desktop Deployment Project and helped our parent company adopt our method of building desktops and notebooks.
Kirk Bethel
I brought Jonathan into the Desktop team to bring structure and consistency to the group. Jonathan immediately established himself as an excellent technician who also was able to deal effectively with his internal customers. He quickly became sought after by high-level customers in the company because of his ability to communicate technical information to non-technical managers and directors. Jonathan's work ethic is a great example to his peers. I highly recommend him to any manager/director seeking to improve the level of service their organization provides to its customers.
Jeff McCarthy
Jonathan is a great technical resource to have. He can resolve any desktop or notebook problem. Jonathan also led our Microsoft Desktop Deployment Project and helped our parent company adopt our method of building desktops and notebooks.
Kirk Bethel
I brought Jonathan into the Desktop team to bring structure and consistency to the group. Jonathan immediately established himself as an excellent technician who also was able to deal effectively with his internal customers. He quickly became sought after by high-level customers in the company because of his ability to communicate technical information to non-technical managers and directors. Jonathan's work ethic is a great example to his peers. I highly recommend him to any manager/director seeking to improve the level of service their organization provides to its customers.
Jeff McCarthy
Jonathan is a great technical resource to have. He can resolve any desktop or notebook problem. Jonathan also led our Microsoft Desktop Deployment Project and helped our parent company adopt our method of building desktops and notebooks.
Kirk Bethel
I brought Jonathan into the Desktop team to bring structure and consistency to the group. Jonathan immediately established himself as an excellent technician who also was able to deal effectively with his internal customers. He quickly became sought after by high-level customers in the company because of his ability to communicate technical information to non-technical managers and directors. Jonathan's work ethic is a great example to his peers. I highly recommend him to any manager/director seeking to improve the level of service their organization provides to its customers.
Jeff McCarthy
Jonathan is a great technical resource to have. He can resolve any desktop or notebook problem. Jonathan also led our Microsoft Desktop Deployment Project and helped our parent company adopt our method of building desktops and notebooks.
Kirk Bethel
I brought Jonathan into the Desktop team to bring structure and consistency to the group. Jonathan immediately established himself as an excellent technician who also was able to deal effectively with his internal customers. He quickly became sought after by high-level customers in the company because of his ability to communicate technical information to non-technical managers and directors. Jonathan's work ethic is a great example to his peers. I highly recommend him to any manager/director seeking to improve the level of service their organization provides to its customers.
Credentials
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PCNSA
Palo Alto NetworksNov, 2022- Nov, 2024 -
MCP
MicrosoftNov, 2015- Nov, 2024 -
CCNA
CiscoMay, 2013- Nov, 2024 -
Palo Alto Networks Certified Network Security Administrator
Palo Alto NetworksNov, 2022- Nov, 2024
Experience
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Premium Mortgage Corporation
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United States
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Banking
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100 - 200 Employee
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System Engineer
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Jul 2020 - Present
Continuous improvement of two main sites and 8 interconnected branches. Built-out six of the remote branches in the past two years including firewalls, switches, APs, site-to-site tunnels, and IP address schemes. Involved in audits and frameworks to improve security posture. Worked a lot with authentication including Azure IDP, SAML, RADIUS. Palo Alto configurations including Policy creation and improvement, URL Filtering, SSL Decryption, Site-to Site tunnels, Security and HIP Profiles, Global Protect, etc.
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Gorbel
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United States
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Machinery Manufacturing
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200 - 300 Employee
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Network Administrator
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Sep 2018 - Jul 2020
Supported Environment that had about 100 VMs and 300+ workstations in 3 locations. Server and Firewall patching. Part of a Cisco Unified Communications VOIP implementation. Improved Veeam backups and offsite replication including failovers. Supported Environment that had about 100 VMs and 300+ workstations in 3 locations. Server and Firewall patching. Part of a Cisco Unified Communications VOIP implementation. Improved Veeam backups and offsite replication including failovers.
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Maximus
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United States
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Government Administration
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700 & Above Employee
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Technician III
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Sep 2016 - Sep 2018
Worked as a Level 3 Technician in a large call center. Project based - improving processes, documenting best practices and data migrations. Provided advanced support for level 1 and 2 techs in troubleshooting advanced issues. Most of my work is in Active Directory (accounts, GPO’s, security groups, etc). I am also involved in security projects related to vulnerabilities and patch management Worked as a Level 3 Technician in a large call center. Project based - improving processes, documenting best practices and data migrations. Provided advanced support for level 1 and 2 techs in troubleshooting advanced issues. Most of my work is in Active Directory (accounts, GPO’s, security groups, etc). I am also involved in security projects related to vulnerabilities and patch management
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iV4
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Engineer
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Jul 2013 - Aug 2016
Worked as a Field Engineer providing on-site and remote support to hundreds of clients in the upstate New York area. Network, hardware and software support on an as-needed basis. I provided support and managed services for servers (both physical and virtual) and workstations as well as router and switch support and configuration. - Performed regular Network Health Check to maintain client infrastructure. - Regularly found solutions to improve efficiency and save time and money. - Created quotes and opportunities sell new products and services that would benefit our clients. - Deployments of server and desktop hardware. - Provided escalation support for Client Resolution Support Technicians.
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Education
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Indiana University-Purdue University at Indianapolis
Computer Technology
Community
