Associate Director, Graduate Programs

• Jul 2023 - Present

Associate Director of MS Programs

• Sep 2018 - Jul 2023

I was promoted to the position of Associate Director to lead the operational launch of Suffolk's Master of Management Studies degree and graduate certificate options in management. In this role I've maintained the duties of the Assistant Director position but also have an expanded set of responsibilities including organizing the development of advising materials, marketing content, web pages and academic catalog details for the management studies program. I continue to advise students in both the graduate programs in finance and management studies programs as well as maintain a focus on student career development, engagement with program alumni and execution of industry specific programming. Show less

Assistant Director of MS Programs

• Sep 2016 - Aug 2018

As an Assistant Director of MS Programs within the Sawyer Business School, I worked on the oversight and development of both the MS in Finance as well as the MS in Financial Services and Banking degree programs. My duties included the coordination of marketing content for these degrees, management of enrollment pipelines, current student advising, degree progression review, the creation of alumni engagement opportunities, and the planning of topical industry specific events.

Assistant Director of Admissions

• Sep 2013 - Aug 2016

As an Assistant Director of Admissions, I primarily worked with high school students who are considering higher education. I recruited at high schools throughout the northeast region as well as in the State of California to both speak about Emmanuel College and determine student eligibility for admission. Some of my additional job responsibilities included data collection and analysis and marketing and social media development. I also organized and led the college's annual faculty calling campaign to accepted students. Show less

Account Services Manager

• May 2012 - Sep 2013

As an Account Services Manager I lead a team of seven account service coordinators. Our team was responsible for financial collections, maintaining compliance with Department of State regulations and delivering superior customer service. My primary responsibilities were to ensure the professional growth and development of the team, work with escalated customer service situations and assist in strategic planning.

Account Services Coordinator

• Jun 2011 - Apr 2012

As an Account Services Coordinator I worked as a member of team responsible for maintaining financial collections, Department of State compliance and customer service. Additionally, I provided general customer service by acting as an operator on the company's customer support line.

Intern

• Sep 2010 - Dec 2010

As an Intern at Be the Change, Inc, I had a wide range of duties. Most of my work was project-based and centered on data-base management. Additionally, I provided support by writing content for the organization's blog: "change-wire." I also lead a partnership with the New England Center for Homeless Veterans for a day of service event. As an Intern at Be the Change, Inc, I had a wide range of duties. Most of my work was project-based and centered on data-base management. Additionally, I provided support by writing content for the organization's blog: "change-wire." I also lead a partnership with the New England Center for Homeless Veterans for a day of service event.