Jonathan Lea

Senior Learning Technologist at GetSmarter
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA

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5.0

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Rozelle Nortje

Jonathan is a delight to work with. He has a demonstrated passion for human-centered design thinking. During my time working with Jonathan, he consistently challenged the team to upskill and lead various initiatives to improve accessibility of online course content according to WCAG Standards. At Getsmarter (2U) we value initiative and a growth mindset. Going beyond his role expectations is second nature to Jonathan and when a senior role became available in the team, he was an obvious choice. The initiatives he championed proved that he has adept UX and UI instincts and insights to ensure the best user experience possible. This was evident in his initiatives to adopt toolkit and process enhancements into our course design where he leveraged strategically placed and accessible interactivity to drive engagement. The solutions were always elegant, scalable, and added no additional cost to the development of the course content. Jonathan is highly creative and can bring his creative side, eye for detail, and tech savviness to the table and always produce work that functions correctly and looks great. Furthermore, Jonathan is a remarkable teammate that is dependable and can work independently but loves collaborating to achieve common goals. He is a resilient individual that will bring unmeasured value to any team or organization he is a part of.

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Experience

    • South Africa
    • E-Learning Providers
    • 100 - 200 Employee
    • Senior Learning Technologist
      • Apr 2022 - Present

    • Learning Technologist
      • Jul 2019 - Present

      • Uploaded course content to multiple online campuses• Solved course queries and provided quality assurance on content uploaded by other learning technologists• Assisted various teams with Moodle considerations to satisfy university partner requirements• Managed a small internal team to find and implement a replacement for an interactive media solution• Developed browser extensions which automated and simplified upload-related tasks• Wrote support documentation for toolkit items and course nuances

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Analyst
      • Nov 2017 - Jun 2019

      • Monitored critical nodes and servers for clients• Escalated outages and irregularities to the relevant parties• Performed software troubleshooting on tills, electronic scales and PIN pads• Resolved, assigned and transferred incidents within client environments• Created, proofread and edited documents for internal use• Assisted technicians telephonically to resolve in-store software issues • Monitored critical nodes and servers for clients• Escalated outages and irregularities to the relevant parties• Performed software troubleshooting on tills, electronic scales and PIN pads• Resolved, assigned and transferred incidents within client environments• Created, proofread and edited documents for internal use• Assisted technicians telephonically to resolve in-store software issues

    • South Africa
    • Retail
    • 200 - 300 Employee
    • Bookseller
      • Apr 2015 - Oct 2017

      • Assisted customers with queries and locating books• Sourced books from other branches and suppliers• Added and modified book records on the system• Helped customers sign up for the Fanatics rewards programme• Confirmed floats, gift card sales, refunds etc. were correct • Assisted customers with queries and locating books• Sourced books from other branches and suppliers• Added and modified book records on the system• Helped customers sign up for the Fanatics rewards programme• Confirmed floats, gift card sales, refunds etc. were correct

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Bachelor of Science - BS, Computing
    2014 - 2018
  • GetSmarter
    Short course, Web design
    2020 - 2020
  • GetSmarter
    Short course, Graphic Design
    2019 - 2020
  • GetSmarter
    Short course, User Experience Design
    2021 - 2021
  • GetSmarter
    Short course, Search engine optimisation
    2021 - 2021

Community

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