Jonathan Casanova

Information Technology Student at ACI Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Smyrna, Georgia, United States, GE

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Sage Bay

I am delighted to recommend Jonathan Casanova for any IT position he applies for. As one of the top students in our class, Jonathan's enthusiasm, resourcefulness, and dedication make him an exceptional candidate for a career in the ever-evolving field of information technology. Jonathan is completing the Computer User Support Specialist program at ACI Learning, where he’s demonstrated a strong aptitude for troubleshooting and customer relations. His ability to quickly identify and resolve technical issues, coupled with his commitment to providing excellent support, makes him an invaluable asset in any IT role. Furthermore, Jonathan's passion for continuous learning is evident in his pursuit of ITIL, A+, Network+, and Security+ certifications. His dedication to expanding his knowledge and skillset ensures that he will stay up to date with the latest industry trends and technologies. Jonathan possesses excellent communication and interpersonal skills, which enable him to establish positive working relationships with colleagues and clients. His friendly demeanor and customer-centric approach make him an ideal candidate for roles that involve interacting with end-users or clients. In conclusion, Jonathan Casanova's exceptional skills, dedication, and desire for professional growth make him an outstanding fit for any IT position he applies for. I have full confidence that he will thrive in any dynamic and fast-paced environment, contributing to the success of your organization. Please feel free to contact me for any further information. Sincerely, Sage Bay

Eric Major

I am writing to recommend Jonathan Casanova, whom I had the pleasure of studying with during our IT program at ACI Learning. I had the opportunity to witness Jonathan's exceptional skills and dedication to the field of IT support. Throughout our time together, Jonathan consistently displayed a deep understanding of IT concepts and demonstrated a natural aptitude for troubleshooting and problem-solving. Their technical knowledge and expertise were evident in both the classroom and practical assignments. Jonathan had a keen eye for detail and a methodical approach to resolving complex technical issues, always ensuring that no stone was left unturned in their pursuit of solutions. What set Jonathan apart was their exceptional teamwork and communication skills. They actively participated in group projects, contributing valuable insights and fostering a collaborative environment. They were always willing to lend a helping hand to their peers, sharing their knowledge and expertise to ensure the success of the team. Jonathan's ability to explain technical concepts in a clear and concise manner was commendable, making them an effective communicator both within the classroom and in professional settings. Moreover, Jonathan consistently exhibited a strong work ethic and dedication to their craft. They were proactive in seeking opportunities to enhance their skills, taking the initiative to explore new technologies and stay updated with the latest trends in IT support. Their enthusiasm for continuous learning and professional growth was truly inspiring. Based on my experiences studying alongside Jonathan, I have no doubt that they would be an invaluable asset to any IT support team. Their technical proficiency, collaborative nature, and commitment to excellence make them an ideal candidate for the role. Should you require any further information or have any questions, please do not hesitate to reach out to me.

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Credentials

  • CompTIA A+ Core 2
    ACI Learning
    May, 2023
    - Oct, 2024
  • CompTIA A+ Core 1
    ACI Learning
    Apr, 2023
    - Oct, 2024
  • ITIL® Foundation
    ACI Learning
    Sep, 2021
    - Oct, 2024
  • Osha 10
    OSHA Safety Training Institute

Experience

    • United States
    • Professional Training and Coaching
    • 400 - 500 Employee
    • Information Technology Student
      • Apr 2023 - Present

      Currently attending ACI learning, studying for a career in Information Technology. By the end of the course I will have an understanding and foundation in ITIL concepts, Comtpia a+, Network+, and Security+. So far I have passed both the ITIL and Comtpia A+ classes. I am looking forward and eager to keep learning more to have a successful career in the IT world.

    • Student Trainee
      • Apr 2023 - Present

      Current student ACI learning pursuing a career in IT. After technical training I will be ready for CompTIA A+, Net+, and Sec+.

    • United States
    • Religious Institutions
    • Fireplace Technician
      • Aug 2021 - Jan 2023

      JR Bolton Gas Services Buford, GA Fireplace Technician August 2021 – January 2023  Accurately estimated time and material costs for projects.  Provided accurate measurements and estimates for all projects.  Installed fireplaces and venting in according to building and manufacturers codes.  Serviced and repaired units in both customers homes and commercial buildings.  Monitored inventory and reported items to be restocked for each job.  Promoted to higher position training apprentices new to the company. Show less

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Certified Tower Technician
      • Aug 2018 - Jul 2020

      Arrow Corp Industries Charlotte, NC Tower Technician January 2020 – March 2021  Planned network installation by studying customer orders, plans, manuals, and technical specifications.  Established voice and data networks by running, pulling, terminating, and splicing cables.  Documented networks by labeling and routing equipment and cables, recording configuration diagrams and specifications.  Installed telecommunications equipment and antennas at a height on average of 300ft.  Verified service by testing equipment and alarms, identifying, correcting, or escalating problems. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Residential Electrician
      • Oct 2013 - Feb 2018

      Montes Electric Charlotte, NC Residential Electrician Oct 2013 – July 2019  Worked from blueprints and provided troubleshooting. Ran electrical wiring usually terminated at switches, circuit breakers, panels, and relays.  Assembled, installed, tested, and maintained electrical wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools.  Adeptly analyzed customers’ problems and rapidly found solutions in accordance with the NEC.  Directed and trained apprentice workers to install, maintain, or repair electrical wiring, equipment, and fixtures.  Passed all electrical inspections while employed. Skills used worked with the homeowner to adequately meet their needs. Show less

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Radio Communications Security Repairer
      • Aug 2009 - Aug 2013

      Accurately read, understood, and carried out written instructions.  Tested, measured, and diagnosed equipment to determine the cause and location of malfunctions, extent of faults and category of maintenance.  Responsible for over $3 million dollars worth of communications equipment for my entire battalion using DoD security clearance. (exp. 2019)  Performed bench equipment tests to verify operability of repaired equipment, and ensured security standards were met.  Managed a C&E shop with 6 soldiers, created tasking schedule, and ensured company standards were always adhered to.  Administered preventative maintenance work orders, accurately completed service reports and warranty forms. Show less

Education

  • ACI Learning
    Computer user customer support, Computer/Information Technology
    2023 - 2023

Community

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