Jonas L'Hénoret
Guide animateur accompagnateur at iZi RIDER- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Mac Integration 10.6
Apple Inc.Mar, 2011- Oct, 2024 -
Mac Integration 10.7
AppleCare training Apple Inc.
Experience
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iZi RIDER
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France
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Spectator Sports
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1 - 100 Employee
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Guide animateur accompagnateur
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May 2016 - Present
Après plusieurs années d'expériences dans le monde du sport en pleine nature, je propose des activités de loisirs ludiques et innovantes à la découverte de la forêt Landaise accessible à toutes et à tous 🍃 Après plusieurs années d'expériences dans le monde du sport en pleine nature, je propose des activités de loisirs ludiques et innovantes à la découverte de la forêt Landaise accessible à toutes et à tous 🍃
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Self Employed
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Real Estate
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1 - 100 Employee
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Sales Executive
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Sep 2014 - Sep 2016
Responsible to win new business.Meeting and liaising with clients to discuss and identify their requirements. Handling budgets, managing campaign costs. Organising and attending meetings. Presenting solutions to clients. Monitoring the progress of work and producing status reports. Responsible to win new business.Meeting and liaising with clients to discuss and identify their requirements. Handling budgets, managing campaign costs. Organising and attending meetings. Presenting solutions to clients. Monitoring the progress of work and producing status reports.
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Apple
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Indonesia
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Software Development
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1 - 100 Employee
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Major Accounts Sales Enterprise & Education
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May 2012 - Aug 2014
Responsible for enhancing the MA customer relationship in coordination with the Field Sales and Country teams for promoting Apple’s Enterprise & Education programmes.Maintaining regular contact with key influencers and decision makers. Build, manage and strengthen customer relationshipsWork with internal teams to implement Apple's key messaging and product sales strategies.Manage inbound and outbound calls, e-mail, iChat, video communications from and to customers, communicating on purchasing methods, deployment options, special offers and other promotions.Collect customer information, provide product information and direct customers to other Apple resources as required. Explain business benefits of product features and develop potential in global F100 enterprise & education accounts, identify and accurately forecast business opportunities.Provide ongoing reporting on key account activities. Referring business to our Education & Enterprise channel partners. Plan and execute effective campaigns.
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Account Manager
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Apr 2011 - Apr 2012
Responsible for EMEA accounts within an assigned territory, while acquiring new accounts to meet individual and strategic team goals. Ability to identify, create, forecast and drive opportunity through entire sales cycle.•Responsible for acquiring strategically targeted new accounts in the territory.•Managing a set of accounts within territory•Driving and executing market and account management activities, qualifying and developing sales opportunities.•Calling on CTO, CFO, and CEODeveloping and creating individual plans of action to penetrate a list of key accounts and acquisition accounts•Managing a complex sales solution with a 6 month to 12 month purchasing cycle. Understanding how to identify multiple stakeholders and stakeholder groups contributing to the complex sale. Moving the sale through the entire sales process actively engaging other Apple resources as necessary to ensure success.•Accurately forecasting sales opportunities via pipeline report•Working with the account management team, named account team, and system engineering team to ensure complete customer satisfaction with all Apple products and services•Identifying strategic accounts and convert to net-new accounts•Experiencing in finance solutions for purchasing
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SMB Inside Sales
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Nov 2009 - Mar 2011
• Provide first level sales and pre sales support, creating solutions to suit client requests and building the right proposal• Close sales and maximise revenue opportunity through cross-selling and up-selling Apple and third party products• Provide solutions to improve the customer experience where possible• Maintain a database of clients and prospects by ensuring accurate capture of customer information and tracking of all sales leads • Develop close business relations with IT's director• Creation, coordination and execution of targeted outbound sales and/or research campaigns to existing and new CMR. Commercial actions with the Account Executives, Business Development Managers• Customer development and management $5M target in FY010, 130% overachievement
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Mac Expert
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Aug 2008 - Oct 2009
At the Apple Store I am responsible for generate revenue on Education and Consumer markets within French, Benelux and Switzerland territory providing consultative sales solutions to customers based on their needs following the Apple Online Store Customer Engagement model persuading. I promote customers to adopt apple solution up selling all third party products available on the store achieving my daily sales revenue target (15K) and respecting other Apple Store metrics assigned.I use SAP database to enter new sales orders into our systems maintaining update customer database working in synergy with rest of the team in order to meet set targets and service level agreement.I am carring out a Pipeline Management via phone and emails handling all aspects of existing customer relationships managing existing (SMB) accounts and developing new business in my territory constantly interacting with internal Solution Engineer Team improving product knowledge providing customer a better solution for their needs.My development skills are improving constantly as APPLE provide me a full and comprehensive training in sales and technical area.
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Starwood Hotels & Resorts Worldwide, Inc.
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Hospitality
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100 - 200 Employee
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Coach - Inside Sales
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Jan 2004 - Sep 2006
• Involved in the coaching of new employees to ensure high level of Sales.• Drove revenue by effectively handling all reservation enquiries for 750 hotels worldwide for Starwood guests.• Created positive customer service experiences by assisting guests with web queries.• Enlarged the pool of loyal customers by actively selling Starwood loyalty programme (Starwood Preferred Guest)• Strengthened loyalty of existing customers by assisting these in the management of their accounts.Results : Star performer employee award in recognition for performances in FY04 and FY05
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Quality Assurance, French Website
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2005 - 2006
• Quality Analyst for the I.T technical team, the Business marketing and the Creative content team throughout the Quality Assurance life cycle.• Ensuring adherence to the business and functional requirements as well as improving the user experience on Starwood.com, SPG.com, Sheraton.com, Westin.com, Fourpointsbysheraton.com, Whotels.com, Stregis.com, Luxurycollection.com, Starwoodhotels.com, and Starhot.com.
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Education
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2021 - 2021
AFPA
Certificat de Compétence Professionnelle (CCP), Mécanicien/réparateur Cycles -
2018 - 2019
CREPS Bordeaux
Bachelor's degree, Sports and Exercise -
1999 - 2003
IFFA - CCI de l'Essonne
HNC, Sales Strength
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