Bestuurder

• Sep 2017 - Present

Dé IT partner voor KMO's.https://www.comit.be Dé IT partner voor KMO's.https://www.comit.be

Resident Disc Jockey

• Oct 2016 - Present

https://www.facebook.com/ClubHighstreet/ https://www.facebook.com/ClubHighstreet/

System Administrator

• Jun 2012 - Jan 2022

First and Second Line servicedesk for multiple clients (mostly remote)Backup engineer for multiple colleagues who are permanently placed at clients (during holiday season / sickness).Tasks & responsibilities: - Provide support by phone / email to clients from which we manage the environment- Backup for colleagues who are permanently placed at clients- On-site interventions (network / workstation related issues or tasks)Customers which require backup (on site): Whirlpool Benelux / Premium Sound Solutions / Entso-E / Kautex / GC Europe / Estee Lauder / DeSmet Ballestra / ...Technology: - Windows Server 2003 / 2008 / 2012- Exchange 2007 / 2010 / 2013 - Office 365- VmWare vSphere- Backup applications: Backup Exec / backup manager / Veaam backup- Active Directory- Citrix (XenApp)- Terminal Server- Printmanagement- Shared folder management- Fortinet Firewall (basic understanding) / Forticlient (VPN)- N-Able Remote Management- SCCM- Create workstation images- Client support : Windows XP / 7 / 8 / 10- Client support : Office packages- Client support : hardware knowledge......

Service Desk Engineer

• May 2014 - Jul 2014

Rollout Engineer

• Mar 2014 - May 2014

Tasks & responsibilities: - Migration Windows XP to Windows 7- Local application Installation- Data movement from old to new machine- Printer installation- Aftercare- …Technology: - Windows 7 / XP- Install specific software- HP- USMT Tasks & responsibilities: - Migration Windows XP to Windows 7- Local application Installation- Data movement from old to new machine- Printer installation- Aftercare- …Technology: - Windows 7 / XP- Install specific software- HP- USMT

Support Engineer

• Sep 2013 - Nov 2013

Tasks & responsibilities: - Keeping Daily Operations up & running- Daily checks on operational servers- Checking and changing backup- User management in Active Directory & Citrix - Fileserver maintenance – creating folders, adding rights- Group management in Active Directory- Profile management in Citrix- Mailbox management using Exchange 2010 - Internal helpdesk- Configuring new laptops / setting up workspaces- Printer management (Xerox)- Monitoring all serversTechnology: - Windows 7- Windows Server 2008 / 2012- Exchange Server 2010- Office 2010- Patching - Active directory- Citrix XenApp- Xerox printers- vSphere- VPNclient / Vasco token- ….

Rollout Engineer (Windows XP to Windows 7)

• Mar 2013 - Jul 2013

Tasks & responsibilities: - Migration Windows XP to Windows 7- Installation off applications through SCCM- Setting up Lotus Notes manually- Setting up a new Citrix environment- Active Directory- Databackup and recovery from old to new machine- Aftercare- …Technology: - Windows 7 / XP- Install specific software (iAvenue, Helios 3.1, …) - Active directory- SCCM- Lotus notes- Citrix Tasks & responsibilities: - Migration Windows XP to Windows 7- Installation off applications through SCCM- Setting up Lotus Notes manually- Setting up a new Citrix environment- Active Directory- Databackup and recovery from old to new machine- Aftercare- …Technology: - Windows 7 / XP- Install specific software (iAvenue, Helios 3.1, …) - Active directory- SCCM- Lotus notes- Citrix

Internal IT Support

• Aug 2012 - Mar 2013

Tasks & responsibilities: - 1st line helpdesk for internal support- Configuring new computers- Replacing backup- Install non-basic software- Active Directory- Maintenance fileserver + rights- Printers- …Technology: - Windows 7 / XP- Install specific software (PHD, DWG Trueview, Mathcad, …)- Active directory- Ricoh / HP printers, also production printers used for factory purposes- Server knowledge - Lotus notes / Outlook 2010- Write procedures- Patching- …

Service desk support engineer

• Feb 2012 - Jun 2012

Helpdesk

• Jul 2010 - Feb 2012