Marketing Project Coordinator

• Sep 2021 - Present

Head of Marketing & Sales

• Jul 2020 - Present

• Developed & grew relationships with top tier press resulting in increased quality placements & exposure; regularly analysed and reported media coverage and approved digital content. • Developed marketing strategies, built strong relationships with customers and effectively worked for brand awareness.• Boosted the traffic to social media platform by 50%. • Developed & grew relationships with top tier press resulting in increased quality placements & exposure; regularly analysed and reported media coverage and approved digital content. • Developed marketing strategies, built strong relationships with customers and effectively worked for brand awareness.• Boosted the traffic to social media platform by 50%.

Marketing Assistant

• Jan 2020 - May 2020

• Conducted market research, prepared and delivered promotional presentations to achieve strong social media presence. • Composed content for online promotional activities and social media platforms.• Assisted in handling day-to-day inquiries and performed general office duties. • Conducted market research, prepared and delivered promotional presentations to achieve strong social media presence. • Composed content for online promotional activities and social media platforms.• Assisted in handling day-to-day inquiries and performed general office duties.

Customer Relations

• Jan 2019 - Dec 2019

• Ensured customer satisfaction and provided professional customer support. • Provided customers with accurate, complete and relevant information about the product and services. • Built sustainable relationships and trust with customer through open and interactive communication.• Organized events and worked as channel manager. • Ensured customer satisfaction and provided professional customer support. • Provided customers with accurate, complete and relevant information about the product and services. • Built sustainable relationships and trust with customer through open and interactive communication.• Organized events and worked as channel manager.

Customer Relations

• Jan 2018 - Dec 2018

• Helped the brand to achieve a strong social media presence by handling the day-to-day queries. • Supported customers by responding to their complaints and handled their concerns. • Helped the brand to achieve a strong social media presence by handling the day-to-day queries. • Supported customers by responding to their complaints and handled their concerns.

Substitute Teacher

• Sep 2017 - May 2018

• Worked with children of age 3 to 15 and assisted them in studies.• Followed planned procedures and achieved lesson goals in the absence of teacher. • Worked with children of age 3 to 15 and assisted them in studies.• Followed planned procedures and achieved lesson goals in the absence of teacher.

Customer Relations

• Jan 2015 - Jan 2017

• Maintained public relationships and ensured that the clients are satisfied.• Took extra mile to engage customers through open and interactive communication. • Assisted in maintaining the brand image. • Maintained public relationships and ensured that the clients are satisfied.• Took extra mile to engage customers through open and interactive communication. • Assisted in maintaining the brand image.