Experience

Traffic Technology Services Inc.

• United States
• Information Services
• 1 - 100 Employee

• Systems Integration Architect, Production Resources Developer, and Scrum Master

  • Aug 2019 - Present

  • Lead the planning and development of projects from the ground-up while directing cross-functional teams of 2 to 4, utilizing UML and ER diagrams. • Spearhead efforts to estimate sprints and labor requirements for a team of 4, assessing PTO and amount of work completed in previous sprints to forecast and define project needs. • Champion the design and development of a Distributed Computing System, streamlining work distribution for under-utilized servers; produced a three-part system comprised of Manager Program, Delegator Program, and Listener Program (C#, SQL). • Pioneer the reengineering of the entire inventory system used by the operations and support teams, resulting in increased team efficiency and productivity. • Pilot the development of burndown and burnup charts to track the progress of projects and features, enabling data-driven decision making and planning throughout the project lifecycle. • Serve as Scrum Master on the Production Resources Team, tasked with implementing Agile methodologies to optimize team workflows and reporting. • Govern user story design, task creation and delegation, backlog management, and daily standup facilitation to align objectives throughout project lifecycle. • Oversee the end of sprint meetings, including Spring Review, Sprint Retrospective, and Sprint Planning. Show less



Pacific University

• United States
• Higher Education
• 700 & Above Employee

• Information Technology Specialist

  • Sep 2017 - May 2019

  • Collaborated with teams of 2 to 4 to troubleshoot and debug technology issues over the phone and in-person, delivering swift and efficient user support. • Communicated technical solutions and information with clarity for general understanding, ensuring optimal user adoption and functionality. • Set-up and teared-down technology used for a variety of events, skillfully managing all assets to maintain integrity and usability. • Completed HIPAA training and supported students and staff with accessing their account information. Show less



International Studies and Vacations

• New York, New York

• Activity Leader & Manager

  • May 2016 - Aug 2018

  • Guided groups of 20 – 50 students through NYC, providing educational and entertaining tours and experiences to broaden their horizons and facilitate cultural exchange. • Managed 10 Activity Leaders in planning and managing daily excursions for 300+ students. • Fielded, managed, and resolved conflict, inquires, and concerns among co-workers, clients, employees, and NYC citizens with poise and professionalism. • Adapted to fast-changing situations with adept analysis and problem-solving skills. Show less



Pacific University

• United States
• Higher Education
• 700 & Above Employee

• Computer Science Tutor

  • Sep 2016 - Dec 2016

  • Instructed CS-150 students to ensure their full understanding of programming logic, supporting them in completing their homework assignments. • Held office hours for students, assisting them with a range of tasks and problems while progressing their knowledge in the field of computer science. • Presented students with the path to the solution to encourage independent and critical thinking. • Garnered expertise in communicating logic and code in-person, without relying on writing it. Show less



Columbia Sportswear Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Resources Intern

  • 2011 - 2015

  • Executed large-scale and complex projects within timeline and scope, expertly managing tasks and resources to achieve productivity goals. • Coordinated with teams of 2 to 5 to evaluate project needs, delegate tasks, and align objectives with effective communication skills. • Operated large-scale machinery with absolute compliance to all safety requirements. • Executed large-scale and complex projects within timeline and scope, expertly managing tasks and resources to achieve productivity goals. • Coordinated with teams of 2 to 5 to evaluate project needs, delegate tasks, and align objectives with effective communication skills. • Operated large-scale machinery with absolute compliance to all safety requirements.