Experience

Boating in Boston

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Shift Supervisor

  • Sep 2022 - Present

  - Oversee boathouse operation- Manage and mentor younger staff- Provide top tier customer service

• Camp Counselor

  • Jul 2021 - Present

  -Provide beginner, intermediate, and advanced sailing and paddling lessons to hundreds of children aged 8-12 on various small sailboats, paddle-boards, kayaks, and canoes-Ensure safety of kids while on water and land-Collaborate with co-counselors to design lesson plans on a day-to-day basis

• Sailing Instructor

  • Jul 2020 - Present

  -Provide 1-on-1 sailing lessons to adults teaching fundamental and intermediate sailing skills on various small boats-Cater lesson plans to each individual client based on the desires of education-Ensure top tier customer service and hospitality among clients

• Dock Staff

  • May 2019 - Present

  -Provide day-to-day boat rentals and ensure safety of guests on the water in canoes/kayaks/paddle-boards/sailboats-Provide customer service to resolve issues regarding availability and pricing-Collect credit card payment and ensure waiver release form is filled out for each party-Guarantee party satisfaction-Collaborate with peers to ensure smooth operation of hundreds of boats per day