Experience

Wisconsin Management Company

• United States
• Real Estate
• 1 - 100 Employee

• On-Site Property Manager

  • Jan 2018 - Present

  Leveraging my leadership and organization skills, I manage a residential property portfolio that includes five apartment complexes. My main duties involve carefully reviewing new resident applications and establishing procedures and cost saving measures to increase the property value and occupancy. Quickly and dramatically improved resident satisfaction scores by establishing effectively communicating with tenants. Leveraging my leadership and organization skills, I manage a residential property portfolio that includes five apartment complexes. My main duties involve carefully reviewing new resident applications and establishing procedures and cost saving measures to increase the property value and occupancy. Quickly and dramatically improved resident satisfaction scores by establishing effectively communicating with tenants.



Diamond Lakes Federal Credit Union

• Financial Services
• 1 - 100 Employee

• Director Of Lending

  • Jul 2017 - Dec 2017

  During my time with Diamond Lakes Federal Credit Union I supervised daily operations of the loan department including origination and administration of consumer and in-house mortgage loans. It was on me to address and rectify client needs and concerns to maintain and grow retention rates and satisfaction levels. Applied methods from the Rex Johnson University of Lending to optimize and streamline the loan approval process. During my time with Diamond Lakes Federal Credit Union I supervised daily operations of the loan department including origination and administration of consumer and in-house mortgage loans. It was on me to address and rectify client needs and concerns to maintain and grow retention rates and satisfaction levels. Applied methods from the Rex Johnson University of Lending to optimize and streamline the loan approval process.



Fidelity & Trust Bank

• Banking
• 100 - 200 Employee

• Vice President - Mortgage Lending

  • Apr 2013 - May 2017

  As the Vice President of Mortgage Lending I held bottom-line accountability for all aspects of the loan pipeline to ensure processing, closing, and funding occurred within scheduled timelines. I earned a positive reputation for my ability to attract and retain clients and originate and service secondary market mortgage loans, consumer loans, and home equity loans. This role called on me to collaborate with C-level executives to successfully generate referrals and maintain key relationships, and also conduct outreach activities to promote the bank’s image and engage the community. Show less



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Branch Manager

  • Jan 2012 - Apr 2013

  I ran a Regions Bank branch where I fostered positive client relationships that enhanced the organization’s loan portfolio. My job was to provide assistance to clients with account inquires and general requests while delivering world-class customer service. Some of my main duties involved coaching and developing team members by offering constructive feedback and taking interest in their long-term career growth. Recognized for providing superior customer service by responding directly to consumer inquiries and performing necessary account research and analysis, resulting in enhanced customer relationships. Spearheaded efforts to grow the bank’s marketplace footprint and become a top provider of banking services; resulted in deposits increasing by $4M. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Loan Originator

  • Feb 2011 - Dec 2011

  In a consultancy role, I delivered advice and service regarding conventional, FHA, and VA secondary market mortgage loans. The bank counted on me to generate new clients using a personal, face-to-face approach that built trust and emphasized personal service to individuals. I also managed workflows and staffing to ensure efficient delivery of mortgage lending services. Achieved a loan volume that exceeded $18M in a challenging market environment through learning and applying knowledge of the details and intricacies of FHA home loans. Show less



American Trust and Savings Bank

• Dubuque, Iowa Area

• 2nd Vice President of Mortgage Lending

  • Jun 2003 - Dec 2010

  While serving as the 2nd VP for Mortgage Lending, I oversaw the originating and servicing of secondary market mortgage loans to investors that included Freddie, Fannie, FHLB, the VA, RD and MRB investors IFA and WHEDA. My duties were to supervise all tasks for underwriting the RD loan program with an affiliate bank. I also coordinated with senior managers to strategize marketing techniques to increase referral partners with realtors and home construction companies. Orchestrated the origination of over $70M in loans from 2009 to 2010. Show less