Jon Tonko
VP of FBO Services at Banyan Air Service- Claim this Profile
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Bio
Experience
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Banyan Air Service
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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VP of FBO Services
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Jul 2021 - Present
I will continue to oversee the daily operations of the Customer Support Department and Banyan Pilot Shop which includes managing hangar, leasing, and business development of Banyan’s 105-acre complex, which includes 250,000+ sq. ft. of hangars and office. In this role, I will serve on the executive committee, and my responsibilities will be expanded to include strategic direction and support the company’s growth at the executive level, including financial responsibilities such as budgeting, pricing of services, and purchasing.
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Director of FBO Services
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Aug 2020 - Nov 2021
Responsible for the leadership, organization and growth of the FBO and Pilot Shop. Manage hangar, leasing and business development of Banyan's 85 acre complex which includes 250,000sq/ft of hangars and office. Oversight and management of the departments financial responsibilities include budgeting, pricing of services and purchasing. Offer support and solutions for our base and transient customers.
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Director Of Customer Support
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Mar 2013 - Aug 2020
Responsible for the leadership, organization and growth of the Customer Support department. Manage hangar, leasing and business development of Banyan's 85 acre complex which includes 250,000sq/ft of hangars and office. Oversight and management of the departments financial responsibilities include budgeting, pricing of services and purchasing. Offer support and solutions for our base and transient customers.
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Line Service Manager
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May 2005 - Mar 2013
General aviation FBO. Manages a staff of 35 NATA certified line technicians and the Director of Training. Responsible for the daily operations of Banyan's 88 acre complex. Contact for hangar, office, tiedown leasing and fuel. Works closely with the Director of FBO Services to grow and nurture new and existing business.
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Operations Manager
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Jan 1997 - May 2005
Day to day operations of the Customer Support Staff. Involved in business growth and expansion of hangars and terminal. Day to day operations of the Customer Support Staff. Involved in business growth and expansion of hangars and terminal.
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Supervisor
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1994 - 1996
Lead a team in the daily operations for the FBO to include: Customer Service, Fuel, QC, towing. Lead a team in the daily operations for the FBO to include: Customer Service, Fuel, QC, towing.
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Line Service
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1993 - 1994
Worked with team to deliver outstanding Customer Service and ground handling which included, fuel, tow, concierge services. Worked with team to deliver outstanding Customer Service and ground handling which included, fuel, tow, concierge services.
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Line Service Supervisor
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1991 - 1994
Lead a team to deliver outstanding customer service and responsible for all operations to include: fuel, tow, de-ice, airline fuel and ground handling, charter handling. Lead a team to deliver outstanding customer service and responsible for all operations to include: fuel, tow, de-ice, airline fuel and ground handling, charter handling.
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Education
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Disney Institute
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NDSU
Zoology